Patrick K.
Great product, great Service
I never had a real day care routine before in my life. I used several brands as a face creams and cleanser, but never saw great results. So I decided to look around for a brand that uses natural products and does not test on animals. Geologie was the first one that convinced me to take the hurdle to go into the experience of the first day care routine. When you see the prices it’s really hard to decide if it’s worth to try. The option to have a 30 day trial lowered to entrance barrier a lot. So I decided to start that journey. The Homepage with the online test to determine your type of skin is so easy that I felt good about it throughout the process. Got assigned to Regimen #17. I was excited to get the package and to try it out. After a couple of days my trial package arrived and I used it right away. To be very honest, I was very close to stop my trial after 7days, but I kept going with it and I will explain why very shortly. The first two days went well, no skin irritation no burning. At the 3rd day my skin dried out like hell. I never saw something like this before in my skin. I was scared a bit that I could have an allergic reaction or so. So I contacted Geologie and asked for help. The service team calmed me down and asked the right questions. I tried the steps they proposed, using more of this or less of the others. It did not improve very soon, so I wrote them again. So they forwarded me to their internal dermatologist and he explained the different steps of the skin reaction when you are using a routine for the first time. Everything sounded logic to me, so despite my concerns I stayed onboard and it improved a little. The service team came back to me and asked if it became better. As a result of the slow adjustment of my skin they proposed changing something for the night cream. So I switched to Regimen #18 with my first regular package for 90days. Since then I had no problems at all anymore. I am just happy to see my improved skin. It’s cleaner, brighter and softer after using Geologie for roughly 8-9weeks. From my experience using a routine for the first time is really tough. You have to go through a time phase to become successful. It’s like working out or loosing weight. You have to stick to your plan and fight through! Thanks to the great service I stayed with them and I am a very happy customer now. Thanks to the whole team!



