GeologieSimple. Personalized. Results.Skin, hair + body care.25 time award-winning formulas rooted in science with ingredients clinically proven to work. Discover your routine today!
Geologie (geologie.com) has 1,084 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Febril C.
Been using Geologie products for over a year and they've been awesome. Recently I've needed some help with my subscription and customer support has been very helpful in making changes to fit my budget and routines. They respond by email fairly quickly and are easy to talk to. Give them a try.
juan T.
Thank you for your customer service. I’m very certified for the service that you had given me. Thank you very much.
Arvey
The products have a great quality and last you longer than a month so you will habe plenty to use. I would recommend it to anyone getting into skincare!
Hirad K.
I've been using Geologie for almost 2 years now, and I've been very happy with both the product and their subscription program. It's very flexible, and let you change your deliveries as needed. The products are all great, and they make it very easy to stick to a routine.
Leo
I love Geologie it works great on my skin!
Joshua M.
Great news product. Face is clear
Austen S.
Overall, I've been really happy with Geologie. The products seem to be of high quality. In particular, I love the eye cream and the morning moisturizer. I see a handful of negative comments around the subscription process, and I've actually found it pretty flexible. I've managed to easily delay delivery if I have some extra product and have even been able to restructure frequency of delivery - all without having to reach out to customer service. I would definitely recommend Geologie.
Neal P.
They were super with their products, but they will charge u even after canceling your subscription for 162$.don't recommend unless ur used ti that type of service, I'm having a hard time getting canceling my order and refunded
Response from GeologieMay 10, 2023
Thanks for the review, Neal! Our customer success team has been happy to resolve your issue via email, but it looks like we unfortunately haven't been able to get a response from you in a little over a week. Please feel free to follow up there so our team can ensure you're taken care of. To confirm, the subscription tied to your original trial order with us was not canceled before a charge for its first 90-day order processed. You also placed a second trial order with us and its associated subscription was not canceled before the first 90-day order date either. Our customers are always in the driver's seat when it comes to managing member preferences and can modify order dates or delivery frequencies directly from the account page. Our support team is also always happy to make any adjustments needed from our side prior to a new order processing. Keep our team posted on how else we can help here by following up on that email thread, Neal, and we're happy to work with you on a resolution.
