Nicole
Milos is how customer service should be
My experience could have been the usual business response telling me I should have read the fine print of what I am signing up for, etc etc. It was my sons and daughters first time signing up for a subscription and they love the products. They both have always loved trying different skincare lines and this is the first skincare that they say feels good on their skin. However, I think my son and daughter got too many products and had a continuous subscription and that’s where the dilemma came into place. Milos cleared up the dilemma and he took the time to understand my case and where I was coming from. He looked at the whole picture and was very kind about it. Even if Geologie couldn’t give me a refund, I would have thought the same of Milos and his more than great customer service at Geologie. And on top of that, I did get a refund and I appreciate that very much. I really appreciate the customer service more, thank you Milos.



