GeologieReviews of geologie.com

Ignored my request to postpone shipment. Customer service has not responded so far.

I had the same experience as another reviewer mentioned. I can't actually review the product itself because I never received the product. I spoke to customer support a number of times and was told to keep waiting. After going back and forth a few times they did try to rectify the issue by shipping another set.... only.... the other shipment never even made it to the post office. So now we're 20 days after I actually place the order and no products. At this point I just want my money back. As there are so many other options out there, consumers don't need to put up with this.

The products, I dont know how good or bad they are because I never received them. The company has terrible shipping practices, like saying it's shipped 2 weeks ago but the post office doesn't even have the package from the company yet. I've emailed them a few times with no response and just now I emailed them wanting to cancel my subscription. Not holding my breath for an answer. Save your time and expectations for a company who actually delivers

Their site won’t let you cancel your subscription! It has the “option” but when you click it nothing happens! Just another online company trying to scam people out of their money!

shady site that did not make it obvious that this was subscription based. It appears as if it's a one-time purchase but then you get a bill for 143.44 dollars later. No way to contact them via phone and your only option is to try to login to cancel it and send an e-mail for a refund. Now they have my credit card details and I have to dispute the charges and possibly cancel that card.

Their skincare products and suggested routines are good, but nothing special. You're mostly paying for the curation and service, which at the start was worth the price – then came order no. 2. 1 month delay of the order. Emails guaranteeing delivery within "the next few days" only to have weeks go by with no update. I understand shipping delays and would have been fine with them, had they just been transparent from the start on the length of delay. Writing this as I send my 3rd follow up email to them.

I have been charged for the items I ordered and have been communicating back and forth with costumer service. They keep saying "you will have a lifetime discount we apologize. your items will be shipped by the end of the week" This has been happening for over a month and nothing has been resolved. It is so frustrating. I have been completely transparent and vulnerable with Geologie and I do not feel like a valued customer. It is really hurtful. I have since started using Curology. The products were delivered in less than 3 days and the customer service reps have been awesome! So far the products there work just as well if not better!

My experience so far with the company has been awful. I place my order may 6th and I still haven't received my order and it's been almost a month. I keep emailing the company and it's just one excuse after another.