Manny
The paid everything!
GeoBlue is now called BCBS Global Solutions. Though some of the processes are a bit cumbersome, you can always get someone (human) on the phone. I had a serious issue on a cruise ship mid-Atlantic. I paid that bill out of pocket but they reimbursed me within 30 days after submitting my claim when I returned home. I had to submit my itinerary, proof of the start date of the vacation, itemized invoice from the ship hospital, and proof of payment. They took care of direct payment to a hospital in Bermuda where the ship disembarked my wife & I. Then, due to my serious condition, they organized for an air ambulance from Bermuda to my home hospital and paid them directly. All I paid was the expected $100 deductible. They just need to work a bit to streamline their processes avoiding some duplications and better coordination. All in all, I recommend them and will keep buying the affordable multi-trip annual insurance coverage.