Genuine InnovationsReviews of genuineinnovations.com

Product had lifetime warranty and they.... Couldn't get any better they are providing great solutions. Thanks genuineinnovations.com

Superb customer service. Responded quickly and very helpful

Was totally amazed by the customer service and support offered by Fanessa Parkerson. Have been a customer and ULTRAFLATE user for 10+ years...bailing me out too many time to count. I truly appreciate the quick turn-a-round and look forward to trying out the new upgraded ULTRAFLATE replacement sent...but hopefully not too soon! Thank You for all the support!!!

you're getting off to a very bad start. my order arrived today but there was no shipping notification, no delivery notification, no name or apartment number on package, shipped from a different state than the company is in and with a different company name so i had no idea who this was from. i live in an apartment building so the chances of someone else taking it were high. i had to take the chance of opening it to see if it was mine. finally when i go to your website to track and see if it is mine without opening, you have no tracking on site and try to get me to download an app. immediately after the purchase you sent an email so i could review my purchase and then proceeded to make these mistakes.

I had some problems with an Ultraflate I bought and I received some of the best customer service I’ve ever had with a product. I explained my issues and Genuine Innovations had no questions and REPLACED MY PRODUCT FREE OF CHARGE. GI has found a customer for life because of their awesome service AND them standing behind their products. Finding a company that does both nowadays is a rarity. When I do find that, I will go out of my way to continue to buy from that company. Keep Up the great work GI! Thank you so much!

The valve came fairly promptly. The only hitch is that I did not receive notification when it was being shipped.

Their service is out of the ordinary because they are very attentive and friendly. Perfect experience.

Needed replacements for my old non treaded CO holder. I wanted to keep my holder since it slips inside and your hand remain safe due to the cold temperatures the cartridges can create. Seems that local bike shops don't carry non treaded styles anymore.