Gen MobileGen Mobile offers affordable wireless plans with the features people need most, including nationwide 5G, international calling, and a federal Lifeline benefit for eligible customers looking to save even more. Our mission is to help more people stay connected without the confusion, pressure, or unnecessary barriers that often come with wireless. Gen Mobile helps make staying connected feel simple, more dependable, and more within reach, wherever life takes you.
Gen Mobile (genmobile.com) has 391 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Computers & Phones · Irvine, California
Excellent
Computers & Phones · SAN DIEGO, California
Excellent
Computers & Phones · Oakdale, California
Excellent
Computers & Phones · Burbank, California
Excellent
Showing 163 reviews with 5 stars · Clear filters
Janea M.
I gave this phone to my daughter who doesn't like to pay her phone bill. So it's definitely worth the headache.
Response from Gen MobileApr 22, 2026
Hi Janea, Thanks for your review. We're glad you're having a positive experience with Gen Mobile. If you ever have questions or feedback, feel free to reach out. We're always here to help.
ANN
I love my new GEN phone. I use it for everything.
Response from Gen MobileApr 21, 2026
Hi Ann, Thanks for your review. We're glad you're having a positive experience with Gen Mobile. If you ever have questions or feedback, feel free to reach out. We're always here to help.
Jordan
Y'all have good services
Response from Gen MobileApr 21, 2026
Hi Jordan, we appreciate your review! Great to hear things are going smoothly. Don’t hesitate to reach out if needed.
Erykah
love it great speed
Response from Gen MobileApr 21, 2026
Hi Erykah, Thanks for your review. We're glad you're having a positive experience with Gen Mobile. If you ever have questions or feedback, feel free to reach out. We're always here to help.
RICHARD
Great service great coverage area
Response from Gen MobileApr 20, 2026
Thank you for the kind words! We're thrilled to hear you're enjoying the great service and our coverage area. We work hard to keep you connected everywhere you go!
Tericia B.
great customer service
Response from Gen MobileApr 17, 2026
We’re blushing! 😊 Providing top-tier customer service is what GenMobile is all about. Thanks for taking the time to share your experience with us!
ELIZABETH
My service is great and really been enjoying the phone. Thank you
Response from Gen MobileApr 17, 2026
We’re so glad to hear you’re loving both your service and your new phone! 📱✨ That’s exactly what we aim for. Thanks for being part of the GenMobile community!
JESSICA
Excellent, fast, and friendly service 👍 👌
Response from Gen MobileApr 17, 2026
Wow, thanks for the 5 stars! 👊 Our team works hard to keep things moving fast and keep our customers smiling. We’ll be sure to share your kind words with everyone here!