Consumer
Easy
Quick and easy
Response from Gen MobileMar 26, 2026
Hi, thank you for your feedback! We're glad you're enjoying your experience with Gen Mobile. We're here to help anytime.

Gen Mobile offers affordable wireless plans with the features people need most, including nationwide 5G, international calling, and a federal Lifeline benefit for eligible customers looking to save even more. Our mission is to help more people stay connected without the confusion, pressure, or unnecessary barriers that often come with wireless. Gen Mobile helps make staying connected feel simple, more dependable, and more within reach, wherever life takes you.
Gen Mobile (genmobile.com) has 391 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Computers & Phones · Irvine, California
Excellent

Computers & Phones · SAN DIEGO, California
Excellent

Computers & Phones · Oakdale, California
Excellent

Computers & Phones · Burbank, California
Excellent
Showing 163 reviews with 5 stars · Clear filters
Consumer
Quick and easy
Response from Gen MobileMar 26, 2026
Hi, thank you for your feedback! We're glad you're enjoying your experience with Gen Mobile. We're here to help anytime.
Cherylrhinehart
Free phone and service. Very, helpful to me.
Response from Gen MobileMar 26, 2026
Hi Cherylrhinehart, Thanks so much for the amazing review! We're glad everything has been going well for you. We're here if you ever need anything.
Claudia W.
My service is good. I haven't had any problems with it so far.
Response from Gen MobileMar 26, 2026
Hi Claudia, we appreciate your feedback! Glad everything has been going well with Gen Mobile. We're here anytime you need us.
JANICE
Very good dependable service
Response from Gen MobileMar 26, 2026
Hi Janice! Thanks for your review. We're glad to hear your experience with Gen Mobile has been smooth so far. If you ever have questions or feedback, feel free to reach out. We're always here to help.
LISSA
I like it it's a really good phone app thank you for choosing me to have your app
Response from Gen MobileMar 26, 2026
Hi Lissa, Thanks so much for the great review. We're glad you're enjoying the MyGenMobileApp; thanks again for being with us!
PATRICIA
it's so easy to get activated and if so to make your phone calls is it very good phone was
Response from Gen MobileMar 16, 2026
Hi Patricia, thanks for taking the time to leave a review. We’re here if you ever need anything.
customer
I can make calls, surf the web, everything I need the phone to do it does it better than expected for free.
Response from Gen MobileMar 16, 2026
Hi there, thanks for taking the time to leave a review. We're glad to have you with Gen Mobile and appreciate you sharing your experience.
KRISTIN
Good service
Response from Gen MobileMar 16, 2026
Hi Kristin, thanks for the review! We appreciate you taking a moment to share your experience and are glad to have you with Gen Mobile.