Gen Mobile Reviews | Read Customer Reviews of genmobile.com

Gen Mobile Reviews | Read Customer Reviews of genmobile.com

Gen Mobile reviews

Showing 163 reviews with 5 stars · Clear filters

TRACEY
Apr 16, 2026
Good service
Good service,I'm so grateful for the service
Response from Gen MobileApr 16, 2026
Hi Tracey, thanks for the review! Happy to hear everything’s been going well. Let us know if you need anything.
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VASYLYNA
Apr 16, 2026
У вас чудовий звʼязок
У вас чудовий звʼязок. І ми дуже вдячні вам за вашу роботу. Компанія чудова , і допомогли нам з підключенням.
Response from Gen MobileApr 16, 2026
Hi Vasylyna, Thanks for your review. We're glad you're having a positive experience with Gen Mobile. If you ever have questions or feedback, feel free to reach out. We're always here to help.
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DINA
Apr 16, 2026
I was on the side of the freeway and my car broke down. I use Jen mobile to call the tow truck. It is reliable.
I was stuck on the side of the freeway and I had to call a tow truck. The service was reliable.
Response from Gen MobileApr 16, 2026
Hi Dina, thank you for your feedback! We're glad you're enjoying your experience with Gen Mobile. We're here to help anytime.
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LORI
Apr 15, 2026
To be honest the phone won't stay…
To be honest the phone won't stay charged after 2hrs and is very slow
Response from Gen MobileApr 15, 2026
Hi Lori, We are sorry to hear that you are experiencing issues with your device. The Lifeline phones that we offer at no charge are designed for basic functions such as calls, texts, and light internet browsing, but we understand that sometimes you require additional features. We also provide affordable upgrade options. Please give us a call so that an agent can help you find the best fit.
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FREDDIE
Apr 15, 2026
My last customer service experience was good
My last customer service experience was okay I'm just waiting on my information to track the phone and the SIM card
Response from Gen MobileApr 15, 2026
Hi Freddie, we want to ensure our customers receive the best experience with our agents, please call our customer service team for order updates.
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SHEILA
Apr 15, 2026
Because I can call anywhere and don't…
Because I can call anywhere and don't drop calls
Response from Gen MobileApr 15, 2026
Hi Sheila, thanks for sharing your experience! We're happy to hear it's been a smooth one. We're always here if you need support.
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JOSHUAWAY
Apr 15, 2026
Doing very well but need to offer …
Doing very well but need to offer more 5G smart phones which I need very much for my cellular phone needs
Response from Gen MobileApr 15, 2026
Hi Joshuaway, thanks for your review! We're happy to hear your experience with Gen Mobile has been smooth. Let us know if you ever need anything.
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SABRINA
Apr 15, 2026
The phone is great
The phone is great. High speed internet and great phone service.
Response from Gen MobileApr 15, 2026
Hi Sabrina, thanks for sharing your experience! We're happy to hear it's been a smooth one. We're always here if you need support.
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