Gladys X.
It sucks
It sucks. It is not ethical and treats translators as machines. I doubt how good the quality the final translation would be, produced by translators under a harsh deadline and toxic environment.
Gengo is listed under Administration & Services in San Mateo, California.
Gengo (gengo.com) has 37 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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37 approved reviews, newest moderated first
Gladys X.
It sucks. It is not ethical and treats translators as machines. I doubt how good the quality the final translation would be, produced by translators under a harsh deadline and toxic environment.
Tychus Z.
It's a super terrible company. Their translation is like a sheet and the freaking translator told me she is a native speaker. What the hell.
Sakura
I'm a professional freelance translator, and taken their test just to see. They rejected my translation, and they just said that "I made too many errors" citing just one example. This example was not exactly an error, which just showed how illiterate and ignorant the "native" reviewer is about his (my) language. If they think they are hiring qualified translators this way, you can just guess the level of translation you will get. Don't waste money on them. If you think I'm just taking out on them for rejecting me, fine, please go on and waste your money and time.
Alex
There are very few jobs available. After a month of constant monitoring I didn't manage to get any job. Besides they don't allow you to move to the ProLevel. They reject your translations giving absolutely stupid explanations so that it becomes obvious that they just want you to remain at the lowest paid level.
Bob T.
Google translate is way better don't waste your time!!! 😡😡😡
D.H.
Bad translations not suitable for professional use, literal translations with no attention to detail. Use Google translate and you will get very similar results.
Daniel F.
We are an online furniture retailer and have spent over $10k on translations for our European expansion to find out upon going live that almost all of the translations done are just copy and pasted from google translate. It’s an absolute disgrace and utterly fraudulent as a service. We are now in the process of escalating this issue now that we have found out about it. In the event we get resolution I shall come back and edit this review.
Mark
Requested a translation from Gengo for which I had to pay in advance. Then told there was no translator willing/able to take it on because it was too difficult but they were going to keep the money anyway as a "credit" in my account! Alternatively I could pay more for their premium service. Not on your nelly. Will stick to reputable/serious translation agencies in the future or Google Translate rather than throw my money out of the window.