Gem Shopping NetworkReviews of gemshopping.com

Response from Gem Shopping NetworkMar 8, 2023

Thanks for your feedback. We apologize that the order didn't meet your standards. Our dedicated team of gemologist and partners work hard to provide us with a unique selection of fine jewelry and exquisite gemstones. For 25 years, every item has been hand-inspected before shipment to ensure our top-quality standards get delivered in every box. Due to this, some orders can be delayed. We're sorry if we let you down. Don't hesitate to get in touch with our team at ([email protected]) and we will work to resolve any issues or concerns you may have.

Response from Gem Shopping NetworkSep 2, 2022

Thank you for the feedback Cecilia. We take the opinions of our customers seriously because they help us grow and become a better business. Our goal has always been to make the customer our priority, and we're sorry that not what you experienced when you received your purchase. We would love to assist you. Please contact us at 1-888-391-2315 ext 2299 and we can work together with our Concierge Specialist and find exactly what you're looking for. We look forward to speaking with you.

Response from Gem Shopping NetworkJul 22, 2022

Thank you for your feedback Roxanne. We take the opinions and statements made by our customers seriously because they help us grow and become a better business. Our goal has always been to make the customer our priority, and we're sorry that's not what you experienced. We reached out to you and left a voicemail to let you know, we would love to find you a similar pair of gold hoop earrings that reach your expectations. Please contact us at @1-888-391-2315 and we can work together to find a solution to the issue. Thanks for your feedback.