JANINE G.
Customer service was great
Customer service was great. I was able to place my order with a live rep the items I found online. The Ciari Morganite (first purchase) earrings and pendant are beautiful. Janine G

You are invited to the most exquisite jewelry experience on TV - Colored Gemstones, Diamonds and so much more. 24 hours a day we bring you live TV with a combination of entertainment and education while presenting rare gemstones and fine jewelry.
Gem Shopping Network (gemshopping.com) has 231 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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JANINE G.
Customer service was great. I was able to place my order with a live rep the items I found online. The Ciari Morganite (first purchase) earrings and pendant are beautiful. Janine G
Bethany H.
I recently purchased the 18K, YG, magnetic necklace, that comes from Japan, what an absolutely beautiful piece! It's so versatile! It sparkles like nothing else! I hope there'll be more opportunities to purchase these again! Worth every penny!
DOMINICK F.
I love that the hosts are likeable and so educated about the gems they are selling. I feel like I've learned a lot about jewelry and gems - I find it so interesting.
Response from Gem Shopping NetworkMay 1, 2023
Hello Dominick, Thank you so much for taking the time to leave us a fantastic 5-star review! We're thrilled to hear that you enjoy watching our hosts and learning about our gems and jewelry. We pride ourselves on the knowledge and expertise of our team, and we're happy to hear that it shines through in our content. Thank you for being a part of our community!
Y. O.
The delivery was easy and packaging is superb. Extra attention to safety of gems in packaging and accompanying documents impressive. Jewelry is stunning.
Response from Gem Shopping NetworkMay 1, 2023
Hello, Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear that your delivery was easy and that our packaging exceeded your expectations. We're glad to hear that you were impressed by the attention to detail that we put in to ensure that they arrived safely. We're delighted that you find our jewelry stunning and hope that you will continue to enjoy it for years to come. Thank you again for choosing our company and for sharing your positive experience with others.
jay B.
your staff was very helpful and knowledgable
Response from Gem Shopping NetworkApr 4, 2023
Hello Jay! Thank you for the 5-star review! We're thrilled to hear that our staff was able to assist you and provide you with the knowledge you needed. We take pride in ensuring that our staff is knowledgeable and helpful to provide the best experience to our customers. We look forward to assisting you in the future!
CK
My CS Sales Rep really, really went the extra mile to help me find a tanzanite trillion ring - she is awesome! She also helped me with 2 other purchases. I enjoy many of the shows, the show hosts are great too. My purchases are securely sent & I am confident shopping at GSN!
Response from Gem Shopping NetworkMar 30, 2023
Hello CK. Thank you so much for taking the time to leave us a review! We are thrilled to hear that your experience with our CS Sales Rep was exceptional and that she went above and beyond to help you find the perfect tanzanite trillion ring. We strive to provide top-notch customer service to all of our valued customers, and we're glad to know that you enjoyed our shows as well. It's fantastic to hear that you are satisfied with our secure shipping and trust us for your shopping needs. Thanks again for choosing GSN, and we look forward to serving you in the future!
MA M.
Great inventory at more than great prices. Live feed is so informative & fun. Customer service topnotch. Website user friendly. Fast shipping & easy returns. Can't do much better!!
Response from Gem Shopping NetworkMar 30, 2023
Hello MA, Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had such a great experience shopping with us. Our team is dedicated to providing the best possible customer service, and we're glad to hear that this was reflected in your interactions with us. We're also happy to hear that you found our website easy to use and that our live feed was informative and fun. We appreciate your support and look forward to serving you again in the future!
Marjorie I.
The brilliant cut Montana sapphire earrings I purchased are prettier in person than the photos on the website. The description of them is very accurate and the entire purchase process was very easy. They were very securely packaged and arrived in a timely manner. Overall, heat experience!
Response from Gem Shopping NetworkMar 28, 2023
Hello Marjorie, Thank you for taking the time to write this wonderful review! We're so glad to hear that you love your brilliant cut Montana sapphire earrings! Our team strives to provide accurate descriptions and easy purchase processes, so we're happy to know that you had a great buying experience. We take pride in our packaging and timely delivery, as customer satisfaction is our top priority. Thank you again for choosing our shop, it means the world to us!