Gem JewelersReviews of gemjewelersco.com

So happy with my new diamond pendant it came super quick and best customer service

I am truly amazed by the customer service and quality at Gem jewelers. I actually found them on instagram and DMd a few questions that they answered swiftly and efficiently. I purchased a black diamond flexi bangle and received it within a week. I’ve never owned a flexi and I’m obsessed with what I received and can’t wait to add more to my stack. The item came with GIA certificate which is a bonus and their items have a lifetime manufacturing warranty which gives me peace of mind. I can’t necessarily attest to the quality just yet as time will tell with wear and tear but the bangle looked great upon arrival. I regret not finding them sooner but will definitely be buying from them again.

My hard earned money went to my first diamond bracelet. I received it and boy oh boy, it is gorgeous!!! After researching for the best online jewelry store, I found GJS on Reddit. They have the best prices and the quality of their diamonds is superb, too. The certificate of appraisal and earrings are icing on the cake. Customer service is also top notch. Joe answered all my questions which made me more and more comfortable purchasing the bracelet over the phone. He was very patient with me. In less than 15 minutes my purchase was confirmed. What a great experience! Thank you Joe for all your help and prompt service. I have recommended your store to a couple of my friends and will continue to do so. Next goal, save again for ‘Elvera’. This ring will be a perfect match to my bracelet. Like Arnold said, ‘ I will be back.’ 😄

I was able to get the tennis bracelet of my dreams for an unbeatable price with Gem Jewelers. I made my purchase sight-unseen after speaking with Joe. He kindly gave me additional details and sent me additional photos of the bracelet. He patiently and promptly responded to all of my questions. While making a large purchase online can be concerning, communicating with Joe and researching other reviews made me confident in my purchase. Joe and his team really strive to provide excellent customer service, and that was evident in every step of the process. When I wanted a clasp modification, Joe was willing to accommodate my request to make this bracelet exactly how I wanted. I cannot say enough about how much I love the finished product and will cherish it forever. They have a life-long customer in me now, thanks Joe and Gem Jewelers!

The customer service and the care that goes into Gem is 10/10. I am so happy with my purchase on my new necklace it is stunning and I love how it comes with a warranty card which gives me extra peace of mind. Every piece is crafted with love and you can see it and feel it!

Wow what service I chatted prior to ordering and was answered very quickly. I also had an issue with the timing on getting the ring and had nothing to worry about there either. Ordered the ring and was sent updates about the shipment. Christine also emailed me to let me know the ring was shipped out. Received it today and OMG what a beautiful ring. I will definitely buy from them again.

I received my 14k 4c bezel set tennis necklace and couldn’t be happier- it’s perfect and exactly what I wanted for every day wear. Christine was amazing, extremely helpful during the process and went the extra mile to ensure all my requests were met. Cannot recommend her or Gem Jewelers enough, the quality of diamonds and price point are unmatched and topped off with one on one CS is a win. I will definitely be contacting her for my next purchase! Thank you!

My self and my wife actually got our wedding rings here and was a pleasant experience , however I dropped by today with an imitation watch I received as a gift to have a couple links taken off. I was met with this is an imitation,and was asked would I not be afraid wearing this that only real criminals would know the difference, not sure what was being implied, I dropped it off and after a half hour I went back to get it. the man I spoke to wasn’t there so I just asked for it back and left. I will not be back as I did not feel welcome being grilled about a gift I had received.