Gem JewelersReviews of gemjewelersco.com

I bought a diamond tennis necklace from Gemjewelers co. I was not very knowledgeable about diamonds. Christine spent more than an hour to explain to me how to determine the quality of a diamond. She also showed me the different options I had as far as diamond tennis necklaces were concerned. She never pushed me to buy anything, she was just there to help out. I eventually picked up a gorgeous necklace. I was delighted to put it on. The price was very affordable. I got a good discount. Thank you, Christine! You are the best!

I ORDERED A PAVE ETERNITY BAND AND ABSOLUTELY LOVE IT. IT IS MORE BEAUTIFUL THAN THE PHOTOS. IN ADDITION THE CUTOMER SERVICE AT GEM WAS OUTSTANDING. THEY LISTENED TO EVERY DETAIL I WAS LOOKING FOR AND THEY EXECUTED EACH. I WOULD DEFINITELY USE THEM AGAIN!!!

I’d been wanting a diamond tennis necklace for a while but didn’t know who to trust. A friend told me to check out Gem Jewelers Co., so I reached out — ended up speaking with Joe, and he was honestly amazing. He didn’t try to upsell me or push anything. Just really helpful and patient. He walked me through all the different options, explained the differences in diamond quality, carat sizes, and even little details like how their necklaces are made to not flip (which was something I didn’t even realize mattered — but now I totally get it). The necklace I got is beautiful. The diamonds are super bright, it sits perfectly, and the whole piece just feels really high-end. I’ve worn it a few times already — to dinner, an event — and people always compliment it. One person even asked where I had it custom made. And price-wise, I was honestly shocked — in a good way. It’s a natural diamond, not lab-grown, and the quality was better than some of the stuff I saw in stores around LA that were literally twice the price. If you’re looking for something timeless and high-quality without spending retail store prices, definitely hit up Joe at Gem Jewelers Co. I had a great experience, and I’m already thinking about getting a matching bracelet next.

I’ll be honest—at first, I was skeptical about ordering fine jewelry online. When I bought my first tennis necklace from Gem Jewelers Co., I actually took it to a local jeweler to verify everything because I wanted to be sure it was the real deal. Not only did it check out, but the quality was even better than I expected. Since then, I’ve become a loyal customer and honestly wouldn’t shop anywhere else. My collection now includes 2 tennis necklaces ( One Graduated one classic of course lol ) and a beautiful tennis bracelet from them, and I’ve been impressed every single time. The necklaces have this amazing non-flipping design that lays perfectly on the neck, which is so hard to find. The bracelet is classic and elegant—exactly what I was looking for. Every piece sparkles like crazy and feels substantial, not lightweight or flimsy like some others I’ve seen. What really sets Gem Jewelers Co. apart is the combination of unbeatable prices and genuinely great service. They always respond quickly, answer questions with patience, and you can tell they care about making sure you’re happy with your purchase. It never feels like a sales pitch—it feels like you're dealing with people who truly stand behind their product. We’ve been shopping with them for a while now, and I can confidently say they’re the best in the business when it comes to quality, price, and customer experience. If you’re on the fence like I was, just go for it. I’ve never looked back. OH BTW Ask for Joe for the extra special treatment.

I highly recommend Gem Jewelers! I was looking for a specific piece and asked if they had anything like it—they offered to custom-make it for me on the spot. The whole process took just a few minutes, and the final piece turned out even better than I expected. It was ready in just a week and came at a great price!

I am amazed of this jewelry company meeting the customer needs and very reliable of keeping promises, it’s a tailored experience. Jessica delivered an exceptional customer service, she went extra mile to delight customer. I highly recommend Gem Jewelers!

"Exceptional Service & Stunning Results! I recently ordered a custom ring from this business, and I was blown away by the exceptional service I received! Despite the very short notice, they delivered the ring on time, which was impressive. But what truly exceeded my expectations was the final product - the ring turned out stunning! It was exactly what I had requested, with impeccable attention to detail. The craftsmanship was top-notch, and the quality of the materials was evident. I highly recommend this business to anyone looking for custom jewelry. Their commitment to customer satisfaction, combined with their exceptional craftsmanship, makes them a standout in their field. Five stars isn't enough - I'd give them ten stars if I could!"

Made an appointment on their website a week in advance. Asked a question on instagram. Arrived for my appointment after a 45 min drive is morning rush hour. Husband and I drove different cars, paid total $40 for parking. Went to lobby of building realized we didn’t know what floor, looked on internet, could not find. Checked instagram and realized was sent a instagram message at 5am just stating they needed to cancel my 9:30. No phones calls, emails, nothing, don’t check instagram as part of my morning routin- 45 min drive, $40 to park… security in lobby cannot find their floor in their records either. No answer of phone. Very very disappointed. No accountability by them.. very weird.