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I purchased the Gianna
I purchased the Gianna - Princess Cut Diamond Tennis Bracelet - 5CT / 14K / Yellow Gold. I am extremely disappointed in the quality. The yellow gold is a dingy color and looks like it was only plated and the gold plating is wearing off. It looks like a bought a cheap sterling silver bracelet. I was told by their customer service department it is too late to return. It is almost as if the exchange time was coordinated with the life of the gold plating. For $5,800 I expected a beautiful yellow gold bracelet. I should be ecstatic and love my bracelet but I do not. I don't wear it because it looks cheap and dull. It looks nothing like the beautiful bracelet in the picture. I will never buy jewelry online again.
Response from Gem JewelersApr 9, 2023
Hi, We do not have any record of you ever reaching out to us. We also do not sell plated Jewelry all our Jewelry is Solid Gold or Platinum and Appraised. If you have any other concerns feel free to contact our customer service at [email protected] Thanks Amanda