GEICOReviews of geicocarinsurance.com

I filled out an online form with Geico to request an auto insurance quote. A day later I got a cryptic email from Geico that information in my Lexis Nexis consumer credit report led to Geico increasing my insurance rate quote. After a VEEERY long, difficult time trying to get in touch with Lexis Nexis, I learned that my consumer credit report with them is spotless. No speeding tickets. No law enforcement problems. No negative issues at all. Yet Geico is sticking to their story that the increased auto insurance rate is due to "information we pulled from your Lexis Nexis consumer credit report." False. I've been with the same (other) insurance company for years now with an impeccable driving history--the same unmarred driving history I've had for over a decade. No tickets. No speeding. Yearly safe-driver course certification. I consented to the auto-plug-in device that monitors my driving moment by moment in order to circumvent these car insurance company shenanigans. The justification for these threats to consumer privacy (plug in devices also log your exact location...), the auto insurance industry told the US, is that these devices obviate the need for car insurance companies to take educated guesses about insurance applicants' driving safety through statistical links to credit reports... Instead, these plug in devices show EXACTLY how an individual consumer drives second-by-second over YEARS. THAT is real-time, granular driving safety/responsibility data. Yet still, Geico continues to claim that proxy data in consumers' files prompt rate increases--even when such data are absent in consumers' files! This financially predatory behavior should be investigated by states' attorneys general. And the kicker? Even Geico's BEST RATE offered was significantly higher than the six-month insurance rate my current company just renewed me for--with a discount for impeccable driving which their plug in monitoring device attests to.

On May 28, 2026, GEICO Auto Insurance processed two identical charges of $256.86 against my debit card. Both charges are clearly visible on my bank statement as pending transactions sitting side by side. When I contacted GEICO to report the duplicate, I was told their system only showed one charge (in which i called back a day later to be told to submit documentation because they see the duplicate charge). No case was opened, no investigation was started, and nothing was done to release the duplicate hold from my account. This one billing error wiped out my entire available balance and caused a cascade of financial harm. A scheduled merchant payment declined as a result. I was left without my vehicle. I had no money and work the following Monday. I left the situation embarrassed and in tears. With no resolution from GEICO I was forced to contact my mother for emergency financial assistance. The unexpected expense caused her bank account to overdraft resulting in a $34 overdraft fee, a direct and documented financial loss caused entirely by GEICO's billing error. GEICO says 'It feels good to GEICO.' It did not feel good when their duplicate charge destroyed my available balance, left me without my car, and created a financial ripple effect that hurt my mother too.

After being with Geico for many years, after my car was totaled by another car, Geico showed zero compassion or concern for my situation. They decided to total my car even though the inside was just fine. They used a third party company to evaluate the cost, who used three ridiculous comparisons that were extremely low and then gave me the cash value for the car. Upon my Comparison, found many cars of the same as mine, which were5 to 10K more than what they gave me. The agent didn't even call me back until two days later. Horrible company to work with. We will be changing our insurance.

GEICO is #1 when it comes to any other insurance out there. They have multi car discount & very affordable, been with them for over 20 years. And they are the best.

I had Geico for years and after about 5 years they were charging me $275 for full coverage insurance on my pickup truck. I just decided to shop around and see what was out there and progressive gave me the same deal for $140. I just wanted to put this out there so people know to shop around and don't trust Geico

We switched from Progressive and really regret it. Geico is part of the oligarchy class now, Berkshire Hathaway, technically called a "conglomerate", meaning they own many other companies, they consider it "passive income", because if you own a lot of companies, you don't have to do much. The money just keeps rolling in-- as long as the money keeps coming in, they literally do not care about anything else. PASSIVE being a generous term. Their lack of concern, customer service, can have massive effects on your life. They insure everything you need in your life, that you can lose if there is an accident, if they are incompetent or uncaring. What they care about is yachts, that you are now paying for. Move on.

Gieco is a Horrible company, Beware of ever "working with" this company. Don't let them record anything, what you say WILL be used against you!! Purchase Dashcams before it is too late! I had one of their subscribers blew a stop sign and hit me with the side of its car while it was rolling through the turn on two wheels and they somehow determined that it was "my fault". This is the kind of "adjusting" that causes the problems with our insurance system. People waste in time and money on obvious cause and effect.

GEICO handled my claim in the worst possible way and I canceled them immediately after finding much better (and cheaper) rates elsewhere.July 4, 2025 low-speed parking lot accident — no visible damage to either car. GEICO initially closed my claim at 0% my fault in July 2025. Then in October they reopened it and shifted liability to 50-50 based on the other driver's (Glenda Braun) accusation that she saw the Lowe's surveillance video — which was impossible without a subpoena. GEICO themselves tried to get the video in October and were denied without one (per their own declaration), yet they still relied on her unverified claim to reopen and change the liability. Their subpoena attempt was way too late (Jan 2026).They also relied on a tampered photo (metadata shows it was created Nov 6, 2025 — months after the accident), sent blank PDFs as "vehicle photos," never provided a repair estimate after 6 months, and ignored basic physics (low-speed <3 mph impact can't cause the claimed frame damage).This unfair handling caused me financial harm (surcharge) and emotional distress (worsened GAD). I'm now pursuing a bad faith lawsuit. GEICO does not treat customers fairly — avoid them at all costs.