GEHAReviews of geha.com

Our family moved overseas to an impoverished country with extremely limited Dental services. There is really no use for Dental insurance. I figured a move was a QLE and waited until just before we moved to request cancellation. (Despite the fact that my dentist office told me that their cash discount for full payment was about the same as GEHA’s copays). I was told I could not cancel outside of open season because we could submit claims ourself in a country with no authorized providers. I now find we should have been allowed to cancel and the time limit has elapsed. We were not aware of this open season until the last minute and connectivity issues here did not allow us internet access to the site in time. Not happy to have already paid 9 months of service we cant use and now be told we have to pay yet another year! Don't let this poor coverage trap you.

Your review of GEHA is FALSE! My husband and I have had GEHA for decades and not ONE COMPLAINT from us about their company

I have had GEHA since 2009 and haven't had any issues. Maybe I'm just lucky...don't know. Not to fond of the outsourcing and the layoffs. Need to also make sure my physicians are still participating.

GEHA and my medical provider have parted ways. I received no word from GEHA that I should be looking a new provider. The provider sent a letter telling me that GEHA will no linger be paying my treatments and they will be out of pocket billed to me. For my wife that is $16,000 per Oncology treatment. Now I am scrambling to find a new doctor in-plan to continue the treatments.

I would rate this 0 stars if I were able to. I have had nothing but problems with this company from day one. I have had to go through about 5 different diabetic shots. First 3 months would be 25.00, then after that jump up to 300 - 600.00 a month. GEHA/CVS wanted to say it was the pharmacy giving me a discount, and the pharmacy was adamant that they hadn't. This happened EVERY TIME. At one point I had to go without my shots all together which pushed my A1C to over 11. I did some research online about Generic GPL-1's, as CVS stated that a generic form is much cheaper. I found Liraglutide. I talked to my Doctor, he prescribed it. They declined. When I called, they said it was a name brand, Victoza. I said no, the VICTOZA WAS NAME BRAND, Liraglutide was the generic form. It was denied. During this time I was on Xultophy, it did AMAZING with my A1C and it dropped from 11 to 7. But guess what?? It again went up to over 300.00 a month. I was then put on Novolin N, I take over 35 units twice and day and my numbers don't go below 220. So I do more research, cause God forbid, CVS try to help someone figure this out. Again, I looked up Liraglutide in the CVS med search for costs and it gave me the cheaper price. WHAT?!?!?!?! So now, I finally got it approved, so taking 30u of Novolin N 2x a day and .06 of Liraglutide once a day and still can hardly stay under 200. Sure is sad, that someone pays HUNDREDS of dollars a month for insurance and can't take what actually helped them (the Xultophy). NOW, lets jump into the mail order B.S. I live in Alaska, we don't have a CVS. So I would have to do mail order for any 90 day supplies. I finally decided to do that with all the insulin I now have to take. About 10 phone calls to them AND MY DOCTOR, (which Im sure my Doctor's office loved) 10 emails and 4 different deliveries, they have their $#!+ together. Not that I would ever do it, but now I truly understand why people commit suicide because of medication/pharmacy issues. This last 2 years has been rediculous!!! DO NOT USE THIS INSURANCE/COMPANY. YOU WILL REGRET IT!!!

Have had this insurance for several years. They have since switched to using UnitedHealthCare which will not be accepted by WellSpan after October 31, 2024. Called their support to find a new Dr. who will take this insurance. ABSOLUTELY NO HELP! They won't help to find anyone and their list is out of date. They just don't care. Always having issues with Explanation of Benefits and payment to medical facilities. Unacceptable so I will move on. Open enrollment right around the corner. Tired of poor customer service.

We will be opting out this year as the service is terrible and the value, if they ever pay, is not worth the payments we male.

I'm pending a reimbursement check since May 2024. Process date of Check #24067910, process date May 13, 2024. Reasons and dates: 1. 5/21/24 - pending process, not mailed out 2. 6/27/24 - check not mailed out due to backlog. 3. 7/13/24 - check mailed out on 5/13/24, lost in the mail. 4. 7/31/24 - stop payment issued and new check. 5. 8/08/24 - pending reissuing. 6. 8/22/24 - stop payment and reissuing was done incorrectly. Was corrected and resubmitted for payment. 7. 9/09/24 - Per Supervisor, paperwork is pending process. Due to back log no reissuing date can be provided. To anyone reading my compliant might think it's insignificant, but it's the principle of the matter. Monies are taken from my check each month promptly. Quality of service sucks with everyone working from home. It's the wait and see attitude and it's not acceptable. I'm counting the days to Open Seasons.