Christine L.
Quick response
Gabriel was very helpful and the response to my queries was quick.
Response from LUGLOC INCMay 14, 2025
Providing quick and helpful support is a top priority for us. Thanks for the feedback!

Since 2012, LUGLOC has been developing innovative tracking solutions that help people and businesses stay connected to the things that matter most.Through our GEGO brand, we provide smart tracking technology for a wide range of applications, including travel, personal belongings, pets, and other valuable assets. Our solutions combine GPS, cellular connectivity, Wi-Fi, and Bluetooth technology to provide reliable real-time location tracking, alerts, and location sharing.GEGO PRO is one of our advanced tracking devices, designed to provide comprehensive visibility and peace of mind wherever your belongings travel.With more than a decade of experience in tracking technology, LUGLOC continues to develop reliable, easy-to-use solutions that help people track, protect, and stay connected to what matters most.
LUGLOC INC (gego.io) has 62 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Christine L.
Gabriel was very helpful and the response to my queries was quick.
Response from LUGLOC INCMay 14, 2025
Providing quick and helpful support is a top priority for us. Thanks for the feedback!
Paul
Gone are the days of lost luggage. What a relief to know where your bag is if it is not coming out on the carousel. Thanksl
Response from LUGLOC INCApr 8, 2025
Absolutely! GEGO PRO it's such a game-changer for travel peace of mind. Thanks for your comment!
Santiago U.
Este dispositivo me deja mas tranquilo al viajar internacionalmente, ya que no tengo que preocuparme por donde esta mi valija, que plan de telefono usar y como encontrar mis valijas en el caso de un robo. Si es caro pero la paz y tranquilidad que me deja vale la pena. Super util si viajas mucho y si no habla con los de atencion al cliente que siempre estas mas que dispuestos a ayudar.
Response from LUGLOC INCMar 31, 2025
Thanks for your comments, we appreciate it!
Maggie S.
Tell me you’re a modern-day Indiana Jones without telling me you’re a modern-day Indiana Jones. I once lost my luggage in the Bermuda Triangle of airport carousels, but thanks to GEGO Tracker, I now have a better chance of finding my suitcase than I do of finding my car keys at home. Seriously, this thing is like a GPS for my life—if only it could help me locate my will to adult. GEGO Tracker: because losing your stuff should be a choice, not a lifestyle. ✈️🧳 #LostButFound
Response from LUGLOC INCMar 26, 2025
We appreciate you sharing your experience. It's gratifying to know GEGO provided a successful resolution to your luggage retrieval. Thank you for your feedback.
Maria O.
Awesome device. Exactly what i ve been looking for
Response from LUGLOC INCMar 26, 2025
Thanks for your comment!
Ulf & C.
Been a happy customer for many years, and I must say that GEGO have excellent customer service, very quick to respond The latest version GEGO pro (as did the earlier white GSM based model) works very well. The only hiccup was the intermediate bulkier 4G GPS device - not so good.
Response from LUGLOC INCMar 26, 2025
Thank you for your long-standing loyalty and for sharing your candid feedback. We're delighted to hear our customer service and the GEGO PRO have consistently met your expectations.
Mena
Its a excellent service and very prompt to reply and guide you to find the luggage location on your request.
Response from LUGLOC INCJan 13, 2025
Thank you! We're thrilled to hear that GEGO PRO is providing you with peace of mind]. Your positive feedback is greatly appreciated. We're always working to improve the travel experience, and your input is essential to us. Safe travels!
ricwarchol
Gego customer service assisted me in moving 2 annual service contracts from existing older model Gegos to 2 new gego units.I purchased as well as applying two new service contracts. The representative was very helpful, knowledgeable and professional. The representative made my experience very pleasant.
Response from LUGLOC INCJan 13, 2025
Thank you for your kind words Your feedback is essential to us as we strive for continuous improvement. Happy travels!