Robert T.
SHIPPING TOOK WAY TO LONG.
SHIPPING TOOK WAY TO LONG.
Response from LUGLOC INCAug 18, 2025
We are so sorry to hear about your frustrating shipping experience. Our support team is investigating your case and will contact you soon. Thanks!

Since 2012, LUGLOC has been developing innovative tracking solutions that help people and businesses stay connected to the things that matter most.Through our GEGO brand, we provide smart tracking technology for a wide range of applications, including travel, personal belongings, pets, and other valuable assets. Our solutions combine GPS, cellular connectivity, Wi-Fi, and Bluetooth technology to provide reliable real-time location tracking, alerts, and location sharing.GEGO PRO is one of our advanced tracking devices, designed to provide comprehensive visibility and peace of mind wherever your belongings travel.With more than a decade of experience in tracking technology, LUGLOC continues to develop reliable, easy-to-use solutions that help people track, protect, and stay connected to what matters most.
LUGLOC INC (gego.io) has 62 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Robert T.
SHIPPING TOOK WAY TO LONG.
Response from LUGLOC INCAug 18, 2025
We are so sorry to hear about your frustrating shipping experience. Our support team is investigating your case and will contact you soon. Thanks!
John
Simply put, the GeGo Pro tracker works very well. Only had our two trackers a week but we tested them on a 100 mile drive and the map updates were often enough to be reliable for our needs. We will test these for our primary purpose in a few weeks on a trip to Europe, if they work well on that trip we will be customers for life.
Response from LUGLOC INCAug 12, 2025
Thank you so much for the excellent review and for choosing GEGO PRO! We're so glad to hear your trackers worked well on your trip.
Dan
Helpful customer support who came up with a solution for my older units with replacement and membership. I've been a loyal customer since their early days, so nice to have this noted by them!
Response from LUGLOC INCAug 11, 2025
Thanks for the fantastic review! We're so glad our support team could find a solution for you. It means the world to us to have loyal customers like you who have been with us since the beginning. We truly appreciate you! GGEO PRO Team
Tim P.
Issue- I updated my credit card and was immediately rebilled for the old device. Company fixed the billing issues and credited me immediately. Great service thanks
Response from LUGLOC INCAug 5, 2025
Hi Tim, Thank you for this review! We're so glad our team could quickly resolve your billing issue. We pride ourselves on great service and appreciate you letting us know we got it right. The GEGO PRO team
Owen
A quick and efficient response to my order, delivered quickly, and tracking at ballpoints. Simple activation process.
Response from LUGLOC INCJul 22, 2025
Thanks for your review! Thrilled your GEGO PRO gps tracker order was quick, delivery fast, tracking clear, and activation simple. We appreciate you choosing GEGO PRO!
Ike R.
The units were delivered in a timely fashion
Ernesto N.
Instruction were easy to understand, the charging process was smooth, I still have not tested the gego in my baggage while on the plane or in the airport, but until now they are working
Response from LUGLOC INCJul 15, 2025
Thanks for the great GEGO PRO review! Thrilled your setup was smooth and easy. We're excited for your baggage test – confident it'll bring peace of mind. Reach out if you need anything!
Susan
I haven’t used my GEGO yet. However, in 9 days I will be flying to LA and going on a 8 day cruise. I definitely will be using my GEGO then.
Response from LUGLOC INCMay 16, 2025
We're thrilled your GEGO will be with you for LA and the cruise. That peace of mind is priceless! Our Support Team is available 24/7 in case you need assistance. Have a nice trip and enjoy every moment!