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GEDmatch Reviews | Read Customer Reviews of gedmatch.com

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Kids & Family
GEDmatch

GEDmatchReviews of gedmatch.com

4.771 reviews
Kids & Family
19300 Germantown Road, Germantown, Maryland

Directions Website

GEDmatch4.7

Reviews71 About Contact

Overall score

4.7 out of 5

Excellent

Average of 71 reviews

Distribution

5★89%
4★3%
3★1%
2★1%
1★6%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

gedmatch.com
[email protected]
19300 Germantown RoadGermantown, MD 20874

About GEDmatch

GEDmatch is a free DNA comparison and analysis website for people who have tested their autosomal DNA using a direct-to-consumer genetic testing company, such as 23andMe, or have a custom file from other sources. Testers download their DNA data file from the testing company, and then upload it to GEDmatch. GEDmatch processes the file, adds it to a genealogical database, and provides applications for matching and further analysis. Because GEDmatch aggregates files from all testing companies, your potential for matches is greater.

GEDmatch (gedmatch.com) has 71 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: gedmatch.com
Website: gedmatch.com
Category: Kids & Family
Location: Germantown, Maryland
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 59% of reviews.
Latest: Most recent review: July 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GEDmatch reviews

71 approved reviews, newest moderated first

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Sandro E.
Feb 21, 2025
I can access some of the advanced tools…
I can access some of the advanced tools available to genealogist today.
Report
Jennifer
Feb 20, 2025
Glad a site was created to combat all…
Glad a site was created to combat all the monopolized ones....haha!!
Report
JA
Feb 18, 2025
Support is terrible
It was good, but I only got to use the website for less than a day until my account got blocked, and now every time I try log in it says access denied contact gedmatch support as it thinks I'm a bot. I've tried contacting Gedmatch support 3 times, and I've gotten 0 replies over the last week and a half. Now I don't know what to do!
Response from GEDmatchSep 8, 2025
Thanks for your feedback, and our apologies for the delay in our support team responses. We've worked to improve our support processes and our site security, which at times can be a bit too aggressive. If you are still having issues accessing the site, please reach out to us at [email protected].
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Lara
Feb 15, 2025
The most comfort and smart DNA…
The most comfort and smart DNA comparison online service so far. Definitely my choice #1
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Italo M. R. G.
Feb 14, 2025
Great tool for genealogy researchers.
Great tool for genealogy researchers.
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Estrella A.
Feb 14, 2025
excellent good
excellent good
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Dorothy S.
Feb 8, 2025
Without a doubt
Without a doubt, Gedmatch is the best for helping locate and PROVE genetic familial matches. I've been using Gedmatch for years, and through their excellent DNA matching, and my DNA, I've been able to help a couple people determine and locate who their bio fathers were. I've also solved a couple of "family mysteries" of my own using Gedmatch. I HIGHLY recommend using them!
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John H.
Feb 8, 2025
Without a doubt the best facility for…
Without a doubt the best facility for DNA research.
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