JA
Support is terrible
It was good, but I only got to use the website for less than a day until my account got blocked, and now every time I try log in it says access denied contact gedmatch support as it thinks I'm a bot. I've tried contacting Gedmatch support 3 times, and I've gotten 0 replies over the last week and a half. Now I don't know what to do!
Response from GEDmatchSep 8, 2025
Thanks for your feedback, and our apologies for the delay in our support team responses. We've worked to improve our support processes and our site security, which at times can be a bit too aggressive. If you are still having issues accessing the site, please reach out to us at [email protected].