GearLaunchReviews of gearlaunch.com

Response from GearLaunchMay 13, 2024

Hello Kathy, Thank you for your message. Please note that GearLaunch licenses a software platform that third parties can use to set up their own online stores and does not do any advertising or marketing for those online stores, nor does it print or ship items purchased from those online stores. At GearLaunch, we take these claims very seriously. This type of claims should be sent to [email protected], and they need to include the information outlined here: https://www.gearlaunch.com/dmca/ If you have already sent us an email, we can assure you that appropriate action has been taken. Best, GearLaunch

Response from GearLaunchFeb 13, 2024

Hello Scott, Thank you for your review. Please note that we only offer estimated delivery dates because all of our products are made to order on a per-campaign basis. The delay in shipping is to allow time for products to be printed and shipped. Expedited shipping guarantees your order will arrive faster than other shipping methods. However, delivery dates provided in your order confirmation are still estimated. The expedited portion of the shipping fee from your order has been refunded. The credit may take up to 5 business days to appear on your statement depending on your payment method. If you have additional questions, please contact our Customer Service team at [email protected]. Best, GearLaunch

Response from GearLaunchFeb 2, 2024

Hello Luc, Thank you for your message. Please note that GearLaunch licenses a software platform that third parties can use to set up their own online stores and does not do any advertising or marketing for those online stores, nor does it print or ship items purchased from those online stores. At GearLaunch, we take these claims very seriously. This type of claims should be sent to [email protected], and they need to include the information outlined here: https://www.gearlaunch.com/dmca/ We confirmed that the item you attached in your review was removed last Wednesday. Regarding the Facebook post, feel free to report that post and profile to Facebook support directly. Best, GearLaunch

Response from GearLaunchJan 17, 2024

Hello Bertha, Thank you for your message. Based on the emails you've sent to our Customer Service team, your order has already been delivered. I hope you can contact us soon about the size replacement you requested. Best, GearLaunch

Response from GearLaunchJan 14, 2024

Hello Carol, Thank you for contacting us. Please note that GearLaunch licenses a software platform that third parties can use to set up their own online stores and does not own or operate those online stores, does not do any advertising or marketing for those online stores, does not create or own any of the images used on those online stores, nor does it print or ship items purchased from those online stores. If you can please send us screenshots or the link of the item you're referring to, we will be glad to look into it. Best, GearLaunch

Response from GearLaunchJan 4, 2024

Hello St. Joe Kickers, Thank you for your message. Please note that GearLaunch licenses a software platform that third parties can use to set up their own online stores and does not own or operate any store. It’s very simple to contact us. Notices of copyright infringement should be sent to [email protected], and they need to include the information outlined here: https://www.gearlaunch.com/dmca/ The notice should include the identification of the material that is claimed to be infringing and the location of the infringing materials that the copyright owner seeks to have removed, with sufficient detail so that GearLaunch is capable of finding and verifying its existence. At GearLaunch, we take these claims very seriously. We replied to your email and confirmed that the link you sent us had been removed on December 20th. Best, GearLaunch

Response from GearLaunchJan 3, 2024

Hello Mel, Thank you for your message. Please note that GearLaunch licenses a software platform that third parties can use to set up their own online stores and does not own or operate any store. It’s very simple to contact us. Notices of copyright infringement should be sent to [email protected], and they need to include the information outlined here: https://www.gearlaunch.com/dmca/ At GearLaunch, we take these claims very seriously. The notice should include the identification of the material that is claimed to be infringing and the location of the infringing materials that the copyright owner seeks to have removed, with sufficient detail so that GearLaunch is capable of finding and verifying its existence. We replied to the email you sent us last Friday and the link was removed. Best, GearLaunch

Response from GearLaunchDec 25, 2023

Hello Jadu, Thank you for leaving a review. We are sorry that we didn’t meet your expectations. We would like to know the reason you left us this review. Knowing why will help us solve any issues for you, as well as improve our service for you and other customers going forward. Please feel free to contact us directly at [email protected] with any questions or concerns; we’re happy to help. Best, GearLaunch