GearLaunchGearLaunch is the one-stop-shop where sophisticated e-commerce merchants grow their businesses. From production to fulfillment to customer service, GearLaunch makes commerce simple.
GearLaunch (gearlaunch.com) has 302 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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RKEVIN B.
Just terrific service from start to finish
Response from GearLaunchSep 14, 2024
Hello RKevin, We appreciate your kind words and are delighted to know you had a positive experience with us! We can’t wait to have you shop with us again. Best, GearLaunch
William M.
polite and helpful staff who made me feel valued as a customer
Response from GearLaunchSep 16, 2024
Hello William, Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with us. Helping our customers is our priority. Feel free to reach out anytime! Best, GearLaunch
Ed C.
I ordered the wrong size on one of my shirts and let them know. Within an hour my order was changed as requested and with a SMILE. Thank You!
Response from GearLaunchSep 4, 2024
Hello Ed, We appreciate your kind feedback! It's wonderful to know that you had a positive experience with us and that we could help you resolve any issues. Don't hesitate to contact us if you need anything else. Best, GearLaunch
DANIEL KEITH S.
I BELIEVE I KNOW THIS PERSON, AND SHE IS KIND.*
Response from GearLaunchSep 2, 2024
Hello Daniel, Thank you for the 5-star review! We hope you enjoy your order. Best, GearLaunch
louis A.
I received my package. Thank you. I had my doubts, but you guys came through.
Response from GearLaunchAug 27, 2024
Hello Louis, We appreciate your honest review! It’s great to hear that we were able to deliver on your order despite any initial concerns. We’re committed to providing reliable service. If you ever have any questions or need anything else, don’t hesitate to reach out! Best, GearLaunch
Richard R.
Kim Helped me so much, I made A mistake with the Size of my T Shirt, Kim Fixed that.
Response from GearLaunchAug 27, 2024
Hello Richard, Thank you for sharing your experience with us! We're happy to hear that Kim was able to quickly make things right and that you were pleased with the outcome. We're always here to help! Best, GearLaunch
Marvin M.
I love my order can't wait to order more. also will be passing along my words of thankfulness to my friends.
Response from GearLaunchAug 27, 2024
Hello Marvin, We appreciate your kind words and are delighted to know you had a positive experience with us. We can’t wait to have you shop with us again! Best, GearLaunch
KenK
I had a problem with what I thought was a low-quality or defective product. Support sent a new product at no expense after I provided a photo and explained my concerns. I'm not sure what more a company could do. When I read overwhelmingly snarly, nasty, negative comments from some customers, it's hard to imagine what they must have wanted, using the threat of a poor review to obtain it.
Response from GearLaunchAug 14, 2024
Hello Ken, Thank you for your generous review! We're glad we could address your concerns and provide a replacement that met your expectations. Your understanding and positive feedback mean a lot to us. If you ever need anything else, don't hesitate to reach out. Best, GearLaunch
