GearLaunchReviews of gearlaunch.com

3.4302 reviews
IT & Communication
Salt Lake City

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GearLaunch

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About GearLaunch

GearLaunch is the one-stop-shop where sophisticated e-commerce merchants grow their businesses. From production to fulfillment to customer service, GearLaunch makes commerce simple.

GearLaunch (gearlaunch.com) has 302 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: gearlaunch.com
Website: gearlaunch.com
Category: IT & Communication
Location: Salt Lake City
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GearLaunch reviews

Showing 168 reviews with 5 stars · Clear filters

maryann K.
Sep 26, 2024
Love the t-shirt and the ceramic mug I…
Love the t-shirt and the ceramic mug I ordered. I do plan to make more purchases from their website. Customer Service was quick to respond to a question I had about my order. (I have purchased from other websites, with very much less than satisfactory experiences).
Response from GearLaunchOct 15, 2024
Hello Maryann, Thank you so much for your kind words! We’re delighted to hear that you love your t-shirt and ceramic mug and had a great experience with our customer service. We’re so glad we could provide a better experience compared to others. We can’t wait to have you shop with us again! Best, GearLaunch
Tina M.
Sep 26, 2024
I have had nothing but absolute great…
I have had nothing but absolute great customer service with this company and I do recommend this company to other people as far as friends and family. They help you with anything small or big and they never cease to amaze me with their customer service. Keep up the good work to all the Employees you guys are totally awesome thank you for your service and your customer service!
Response from GearLaunchOct 15, 2024
Hello Tina, Thank you so much for your incredible feedback! We’re thrilled to hear that our customer service has left such a positive impression on you. Your kind words truly motivate us to keep up the great work. We’re grateful for your recommendations to friends and family and are here whenever you need us. Thank you again for your support—we're lucky to have customers like you! Best, GearLaunch
Bree
Sep 21, 2024
Excellent product
Excellent product, great shipping turn around and absolutely wonderful customer service! I definitely will be looking into purchasing more products!
Response from GearLaunchSep 24, 2024
Hello Bree, We truly appreciate your wonderful review! It's great to know that we could provide you with the support you needed. Your satisfaction is our goal. We look forward to serving you again soon. Best, GearLaunch
Jim
Sep 17, 2024
Had an issue receiving my wife’s shirt…
Had an issue receiving my wife’s shirt so emailed them and heard back right away! Very nice and they looked into it and issued a replacement with in a couple days!! Great customer service!
Response from GearLaunchSep 18, 2024
Hello Jim, Thank you for your kind review! We’re glad we could quickly resolve the issue with your wife’s shirt and that our customer service met your expectations. If you ever need anything else, we’re always here to help! Best, GearLaunch
Richard L.
Sep 16, 2024
Gear launch truly has the best customer service!
Gear launch has the best customer service I have dealt with in years. They're right there for you and they address any needs you have. I completely appreciate them and their work. If you happen to deal with gear launch know you're getting the best help possible.
Response from GearLaunchSep 18, 2024
Hello Richard, Thank you for your fantastic review! We're delighted to hear that our customer service met your expectations and that we could assist you with your questions. We're here for you anytime you need us! Best, GearLaunch
Charlie H.
Sep 15, 2024
Came through like a champ!
Came through like a champ! I want to let you know I received the Limited Edition Navy Blue Gar-Field High School Indians (VA) T-shirt today, and it's gorgeous. Thank you for sending it. I found your link while researching a Gar-Field Alumni reunion site and was hoping you could create another T-Shirt for me. When the Prince William County Powers-to-be followed the Washington Redskins by changing the Gar-Field Mascot from traditional (1920s Occoquan) Indians to the repulsive Red Wolves in 2022, I knew my fellow Alumni were as infuriated as I was of the unnecessary name change by a decision of a handful of uneducated dictatorial power-hungry foreigners who moved into the county over the years, not knowing age-old local traditions and history. I have saved your address in case I wear this shirt out. Maybe I can order another one (?) soon. :-)
Response from GearLaunchSep 18, 2024
Hello Charlie, Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with us. If you have any more questions or need further assistance, feel free to reach out anytime! Best, GearLaunch
Terry H.
Sep 15, 2024
Great customer service
I ordered the wrong size and they were able to replace it at a fair price without returning the original item. I didn’t expect that, great communication and customer service A++
Response from GearLaunchSep 18, 2024
Hello Terry, We really appreciate your feedback! It’s wonderful to hear that we could help with your size issue and that you were pleased with our customer service. Your satisfaction is important to us, and we're always here if you need anything else. Best, GearLaunch
wm
Sep 13, 2024
Eve when the delivery was not as…
Eve when the delivery was not as expected the support was perfect and the solution was quick and satisfying.
Response from GearLaunchSep 16, 2024
Hello WM, Thank you for the 5-star review! It's great to know that we could provide you with the support and solution you needed. Your satisfaction is our goal. Don't hesitate to contact us if you need anything else. Best, GearLaunch

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Love the t-shirt and the ceramic mug I…

I have had nothing but absolute great…

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Gear launch truly has the best customer service!

Came through like a champ!

Great customer service

Eve when the delivery was not as…