GearLaunchGearLaunch is the one-stop-shop where sophisticated e-commerce merchants grow their businesses. From production to fulfillment to customer service, GearLaunch makes commerce simple.
GearLaunch (gearlaunch.com) has 302 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Silvi
Ordinato t short a giugno , pagate con carta e mai arrivate. Scritto a loro via email ma nulla. Attenzione truffa
Response from GearLaunchNov 14, 2023
Hello Silvi, Thank you for your message. If you have an issue with an order, please send us an email with your order information at [email protected]. If this is related to something else, please email us with more details so we can look into it. We'll be happy to help. Best, GearLaunch
David S.
Like Redbubble, GearLaunch enables theives to sell stolen designs. They do not ask for any proof of ownership and when you contact them to have them remove these items that have been stolen, they simply don't care. Scammers and con artists.
Response from GearLaunchNov 13, 2023
Hello David, Please note that GearLaunch licenses a software platform that third parties can use to set up their own online stores and does not do any advertising or marketing for those online stores, nor does it print or ship items purchased from those online stores. At GearLaunch, we take these claims very seriously. This type of claims should be sent to [email protected], and they need to include the information outlined here: https://www.gearlaunch.com/dmca/ If you have already sent us an email, we can assure you that appropriate action has been taken. Best, GearLaunch
Crystal C.
Never got an email confirming my breast cancer squat tee but, my money was drafted out of my account. I have no idea if it is coming or if I should notify my bank about this issue.
Response from GearLaunchOct 23, 2023
Hello Crystal, Thank you for your review. You should’ve received a confirmation email with your order information. If you didn’t get one, please check your spam folder in case the email got sorted incorrectly. If you still didn't get one but got charged, please send us an email with a screenshot of the charge at [email protected] and we'll be glad to look into it. Best, GearLaunch
Dave
GearLaunch is a site where copyright thieves dupe people into purchasing knock off clothing that may or may not actually get delivered with stolen logos. At least buy better quality knock offs on ebay.
Response from GearLaunchOct 18, 2023
Hello Dave, Thank you for your review. Please note that GearLaunch licenses a software platform that third parties can use to set up their own online stores and does not own or operate any store. It’s very simple to contact us. Notices of copyright infringement should be sent to [email protected], and they need to include the information outlined here: https://www.gearlaunch.com/dmca/ The notice should include the identification of the material that is claimed to be infringing and the location of the infringing materials that the copyright owner seeks to have removed, with sufficient detail so that GearLaunch is capable of finding and verifying its existence. At GearLaunch, we take these claims very seriously. Once we receive appropriate documentation, we will work to ensure the items are removed promptly. If you have already sent us an email, we can assure you that appropriate action has been taken. Best, GearLaunch
Peter
This company has an associated Instagram account - @bordercolliedena which celebrates animal abuse. The video shows a woman encouraging a border collie to jump on ice on a frozen lake and narrowly misses serious injury. Disgusting AVOID.
Response from GearLaunchOct 12, 2023
Hello Peter, Thank you for contacting us. We are a platform for many online stores that are independent entities. Each individual store owner handles their own social media and advertising for their website. As the platform provider, we offer customer service specifically focused on assisting with orders and addressing any other related inquiries. For further assistance in this matter please contact Instagram directly. Best, GearLaunch
Jhshs
Very bad support, don't reply my customers anyone from gearlaunch, and don't get their ordered products, this is spam site gearlaunch,
Response from GearLaunchSep 18, 2023
Hello, Thank you for your message and we're very sorry to hear that. Please contact our Seller Support team with more details at [email protected]. We will be glad to assist you. Best, GearLaunch
Tiya L.
খানকির পোলারা কাস্টমারদের সাথে বাটপারি করিস বলে ইদানীং সেল আসেনা। তোদের প্রোডাক্ট কোয়ালিটি এতো খারাপ যে আমাদের বাপ-মা নিয়া গালি দেয়। ঠিকে থাকতে হলে ভালো হয়ে যা।
Response from GearLaunchOct 9, 2023
Hello Tiya, Thank you so much for taking the time to leave this comment. If you had an issue with your order, or if any of your customers had an issue with their order, we'd appreciate it if you can contact us with more specific details at [email protected]. We will be happy to help. Best, GearLaunch
ABU BAKKAR S.
I will keep my customers happy with my designs
Response from GearLaunchSep 15, 2023
Hello Abu, Thank you so much for your comment but we'd like to know why you gave us a 1-star rating. If you need assistance or have an issue, please contact us at [email protected]. Best, GearLaunch
