Gear ElevationReviews of gearelevation.com

Response from Gear ElevationFeb 6, 2026

Thanks taking the time to write a review, John! We’re sorry for any confusion and any inconvenience caused. All of our support is handled by real people, and we’re happy to help with any questions or concerns. We’d love to assist you directly—please reach out to us at [email protected], start a chat, or call 888-353-8373. We’ll make sure your experience with Gear Elevation is smooth and positive. — Gear Elevation Team

Response from Gear ElevationFeb 3, 2026

Hi Lori, thank you so much for sharing your feedback. We truly appreciate you reaching out and giving us the opportunity to clarify. We’d like to reassure you that no charge was ever made to your account. The email you received was simply a friendly reminder sent ahead of the renewal date, giving you time to review the membership and make any changes before billing. Membership details are shared during checkout and included in the order confirmation email so customers can easily review or cancel if it’s not a good fit. We understand how these reminders can sometimes be surprising, and we’re always happy to help clarify. We’ve gone ahead and cancelled the membership for you, so there will be no charges now or in the future. If you have any questions at all, our support team is just a message away. Thanks again for your feedback — we truly value it and appreciate you being part of the Gear Elevation community.

Response from Gear ElevationFeb 1, 2026

Hi Sharon, thank you for sharing your feedback. We sincerely apologize for the confusion and frustration regarding the $69.99 subscription charge — that is never the experience we want for our customers. During checkout, the subscription details are clearly presented and require the customer’s confirmation before the order can be completed. A confirmation email is also sent immediately after purchase, which includes the full details of the order, including the selected service and the option to cancel prior to billing. We understand how this may have caused concern, and we take feedback like yours seriously. Our team reviews each case carefully to ensure it is handled appropriately. Your subscription has now been canceled, and no further charges will be made. If you need any additional clarification or assistance, our customer support team is always available via email, chat, or phone. We’re here to help and appreciate the opportunity to address your concerns.

Response from Gear ElevationJan 14, 2026

Hi Gerard, thank you for writing a review! We sincerely apologize for any frustration this situation caused—we never want any customer to feel disappointed or misled. Because we want you to be satisfied with your experience, our Gear Elevation Rewards subscription is designed to provide benefits such as free shipping and exclusive discounts. We strive to present our digital services clearly and ensure customers have full authority to decline before completing an order, but we recognize that this was not noticed in your case. We’d like to confirm that your subscription has been canceled and that a refund for the January charge has already been issued. We truly appreciate you sharing your experience—feedback like yours helps us improve how we communicate and deliver our services. Thank you again for giving us the opportunity to address your concerns. If you have any other concerns, feel free to contact our customer service helpline. — The Gear Elevation Team

Response from Gear ElevationJan 12, 2026

We’re truly sorry to hear about your experience and understand how frustrating delays and unexpected charges can feel. That’s never the impression we want to leave. Our goal is to be transparent with all charges, including any optional programs, and we’re sorry if this wasn’t clear in your case. We’d really like the opportunity to review your order and address the $69.99 charge directly. Please reach out to our customer support team with your order details so we can look into this and work toward a resolution. Your feedback is important to us and helps us improve.

Response from Gear ElevationJan 7, 2026

Hi Stephanie! Thank you for sharing your feedback. We’re very sorry for the frustration this has caused and completely understand your concern. It is always our intention to provide full transparency and give customers the option to review and decline any subscription services during checkout. To clarify, the charge you noticed was connected to the Gear Elevation Rewards membership that began with your first purchase. This membership includes benefits such as discounts, free shipping, and access to exclusive products. Please rest assured that your membership has now been fully cancelled, and no further charges will occur. We also believe that any previous charges have been refunded, so this matter should now be fully resolved. We truly appreciate your feedback and thank you for giving us the opportunity to address this.

Response from Gear ElevationJan 2, 2026

Hi Chris, thank you for sharing your feedback. We are very sorry for the frustration this caused and understand your concern. Transparency is important to us, and customers are always given the option to review and decline any membership during checkout. To clarify, the charge you noticed was connected to the Gear Elevation Rewards membership that began with your first purchase and includes discounts, free shipping, and access to exclusive products. Your membership has now been fully cancelled, and no further charges will occur moving forward. We truly appreciate your feedback, and thank you for giving us the opportunity to address this.

Response from Gear ElevationJan 2, 2026

Hi Chris, thank you for sharing your feedback. We are very sorry for the frustration this caused and understand your concern. Transparency is important to us, and customers are always given the option to review and decline any membership during checkout. To clarify, the charge you noticed was connected to the Gear Elevation Rewards membership that began with your first purchase and includes discounts, free shipping, and access to exclusive products. Your membership has now been fully cancelled, and no further charges will occur moving forward. We truly appreciate your feedback, and thank you for giving us the opportunity to address this.