Gear Elevation Reviews | Read Customer Reviews of gearelevation.com

Gear Elevation Reviews | Read Customer Reviews of gearelevation.com

Gear Elevation reviews

Showing 286 reviews with 1 star · Clear filters

marianne
Mar 28, 2024
PÅS PÅ / BEWARE
DK: PAS PÅ PAS PÅ! Dette firma laver automatiske abonnementer UDEN dit samtykke og trækker "lystigt" hver måned et fast beløb. Ved køb af en enkelt vare skete det for mig. Det kørte i flere måneder uden jeg opdagede det, og da jeg gjorde har det kostet mig oceaner af tid. Nye kort og nedlukninger af systemer flere gange. Dette firma er professionelt kriminelt og via en udenlandsk bank har de åbenbart frit slag! HOLD JER VIRKELIG LANGT LANGT VÆK!! EN: BEWARE, BEWARE! This company automatically signs you to a monthly subscription WITHOUT your consent. This happened to me by buying just a single item on the site - and went on for several months without MY knowledge, and when I realized they did it cost me oceans of time. New card and system shutdowns several times. This company is a professional scam site, and through a foreign bank they can apparently charge from your account freely! STAY AWAY FROM THIS SITE!!
Response from Gear ElevationApr 1, 2024
Hi Marianne! We would like to sincerely apologize that your experience at Gear Elevation didn’t quite match your expectations. We would like the opportunity to investigate your feedback further. Please feel free to reach out to our customer support team at [email protected], chat or call us at 888-353-8373, and we will be more than happy to assist you further.
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Sal V.
Mar 9, 2024
Whole fruit juice extractor
The item (a whole fruit juicer) could not be tracked through the number assigned,it arrived late and when I turned on the switch , and nothing happened. A cheaply made piece of Chinese garbage.All for just $ 187.00 retail.
Response from Gear ElevationApr 1, 2024
Hi Sal! We are truly sorry to hear about your less than satisfactory experience with our product/service. Please reach out to our customer support team at [email protected],chat or call us at 888-353-8373 so we can address your specific concerns and work towards a resolution. Thank you for giving us the opportunity to make things right.
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robbe C.
Feb 28, 2024
Ice Fishing Tent never delivered
Ordered an Ice Fishing Tent, never delivered. Contacting support resulted in one reply, then silence. On top of that they sneakily add "gear elevation rewards" during checkout and if you do not notice quickly enough you are billed monthly. (First month is added as a "free gift" and there's a small toggle button to add the subscription somewhere BELOW the checkout button.) Evil design, that's what it is.
Response from Gear ElevationApr 1, 2024
Hi Robbe! We appreciate you sharing your feedback. We would like to sincerely apologize that your experience at Gear Elevation didn’t quite match your expectations. We also apologize if we responded late to your feedback. Please reach out to our customer support team at [email protected], chat or call us at 888-353-8373 so we can address your all your concerns and work towards a resolution. Thank you for giving us the opportunity to make things right.
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Michelle G.
Feb 14, 2024
Never recieved my item
Never recieved my item. Tracking says it has been sitting in Union NJ since Feb 3rd and today is Feb 14th
Response from Gear ElevationApr 2, 2024
Hi Michelle! Upon checking here, your order was already marked as delivered. Please let us know if you did not receive it so we can rectify it as soon as possible. Please feel free to reach out to our customer support team at [email protected], chat or call us at 888-353-8373, and we will be more than happy to assist you further.
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John B.
Feb 11, 2024
Well it's been 10 days without…
Well it's been 10 days without communication and no delivery.
Response from Gear ElevationApr 2, 2024
Hi John! Upon checking here, your order was already marked as delivered. Please let us know if you did not receive it so we can rectify it as soon as possible. Please feel free to reach out to our customer support team at [email protected], chat or call us at 888-353-8373, and we will be more than happy to assist you further.
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Ross
Feb 8, 2024
Fake charges on account and the product…
Fake charges on account and the product literally doesn’t work. I want my money returned.
Response from Gear ElevationApr 2, 2024
Hi Ross! We sincerely apologize for the inconvenience. We would like the opportunity to investigate your feedback further. Please feel free to reach out to our customer support team at [email protected], chat or call us at 888-353-8373, and we will be more than happy to assist you further.
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Alaina S.
Feb 4, 2024
This company are horrendous possible scam
This company are horrendous I ordered a roll over cushion for my aunt almost a month and probably 15 emails ago my order was still not sent out I just kept receiving generic messages back saying they’ve forwarded my concern to there fulfillment team and it was still not sent out so after a month they still hadn’t sent out the order I then had to ask twice to cancel my order and threaten PayPal action for them to refund DO NOT USE THESE PEOPLE you will never receive your order they will just mess you around and hold onto your money
Response from Gear ElevationApr 2, 2024
Hi Alaina! We sincerely apologize for the inconvenience. We would like the opportunity to investigate your feedback further. Please feel free to reach out to our customer support team at [email protected], chat or call us at 888-353-8373, and we will be more than happy to assist you further.
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Yvonne M.
Feb 2, 2024
No response to where my order is
I placed an order on the 31st Jan, you took my money and to date there is no tracking. I have send several request emails asking for an update on my parcel. No reply to any of them. This is either shocking service or not a legitimate site
Response from Gear ElevationFeb 3, 2024
Hi Yvonne! Your order is still in processing. Orders are normally processed within 1-2 business days but due to the overwhelming response we've received from customers around the globe, it might take a bit longer. I've sent a request to our fulfillment team to expedite this and we will notify you as soon as the package is handed to the courier. Please feel free to send us an email at [email protected] or call our team at 888 353-8373. We’ll work with you to resolve any issues as quickly as possible.
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