Gear Elevation goes above and beyond to understand the online shopping needs of our customers. With an extensive range of products varying from home decor to health and wellness, you're sure to find products that help elevate your life. Designed to elevate your life, our products cater to diverse tastes, preferences, and lifestyles. From home decor and garden decor to health and wellness, our products are guaranteed to help boost your lifestyle.
Gear Elevation (gearelevation.com) has 385 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
Also known as
gearelevation.com
Website
gearelevation.com
Category
Malls & Marketplaces
Location
Sterling Heights, Michigan
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Do not purchase anything from their website. You will be charged a 79.99 membership fee that they put in fine print.
Response from Gear ElevationDec 27, 2024
Hi Sergio! Thank you for sharing your feedback. We sincerely apologize for any confusion regarding the membership fee. After reviewing your account, we have successfully canceled your membership, and you will not be charged again moving forward. We appreciate you bringing this to our attention and are committed to providing a better experience for our customers. If you have any further questions or concerns, please don't hesitate to reach out to us directly.
AN
Annie
There’s no option for 0 stars
There’s no option for 0 stars. I’m glad I voted for Trump. I hope he tariffs the hell out of this terrible Chinese company. Your order will arrive days after it’s advertised to. No customer service. Buy elsewhere. Disappointed 5 year old this Christmas, thanks a lot.
Response from Gear ElevationDec 27, 2024
Hi Annie! Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet your expectations, and we understand how disappointing it can be, especially during the holiday season. We aim to deliver timely and reliable service to all our customers, and we regret that this was not the case with your order. We take customer service seriously and would like to resolve any issues you encountered. Please reach out to our support team at [email protected] or call us at 888 353-8373 with your order details, and we'll do our best to address your concerns promptly. We appreciate your feedback, as it helps us improve our service, and we hope you'll give us another chance in the future.
ST
Star
Don't buy from Gear Elevation…
When you make a purchase from this site, there is no apparent way to opt out of their $70 a year rewards program.
When you complete your purchase there is no way to cancel their rewards program readily visible on their site.
When you talk to a person at CS and tell them this, the most you will be refunded is 50%, so my single pair of under $20 cycling gloves came with an extra $40 charge. So again, the "rewards" cost more than the discounts applied, there was no way to opt out, and no way to cancel.
The reason they won't refund the full price is they say you got a 10% discount and free shipping, but there's no way that 10% and free shipping would have added up to $40.
Save your $ and buy from someone that doesn't scam.
Response from Gear ElevationDec 24, 2024
Hi Star! Thank you for taking the time to share your feedback. We truly apologize for the frustration and confusion you've experienced regarding the rewards program and your recent purchase. Our goal is to ensure that all our customers have a positive experience, and it seems we did not meet your expectations in this case. We understand that the rewards program may not have been clear during your transaction, and we're working on making this process more transparent for future customers. Regarding the refund, we do offer a partial reimbursement based on the value of the rewards program benefits, such as the 10% discount and free shipping, which are applied to your order. We realize that this may not have been clearly explained, and we're grateful for your feedback so we can improve our communications around this. We sincerely regret that your experience did not reflect the level of service we aim to provide. Please feel free to reach out to our customer service team directly if you have any further questions or concerns, and we would be happy to assist you. Thank you again for your feedback.
NN
nnoir
Update The Scam Continues!
Final Update: 12/27/24 - It's dunzo y'all! My nightmare transaction with this company is over! Praise be!!! -- PayPal: Case closed in your favor. We reviewed the case you filed on December 23, 2024 and have decided in your favor.
Update: 12/26/24 - OMG! This damn company has ruined my holiday season with their BS! Today, I received the package I spent $9.50 to return to them, AT THEIR REQUEST, back at my doorstep with a label:
-R-T-S- 85029-RFS-1N 12/23/24
RETURNED TO SENDER
ATTEMPTED - NOT KNOWN
UNABLE TO FORWARD
RETURNED TO SENDER
Tell me again how they are not running a scam! (*insert eyeroll here*)
So anyway, I've sent the updated information and a photo of the returned package to my PayPal case so we shall see what we shall see.
Anywho, this insanity aside, I hope everyone has a safe and happy holiday season!
========================================
Update 12/23/24 - I sent a dispute to PayPal and their received this...
Case details
Case ID:
PP-R-KMU-555267054
Seller info:
Energy Commerce Elevation LLC
888-353-8373
*company email addresses not allowed on this site*
Date reported:
December 23, 2024
Invoice ID:
rZ0tZPm7AR5tFsk1nda1T0DWQ
Transactions not refunded
Energy Commerce Elevation LLC
Dec 22, Preapproved Payment
Transaction ID: 95Y7820920135564B
-$69.99 USD
Additional Info
Note
I DID NOT SUBSCRIBE to this criminal enterprise!!!
I specifically made it a point not to click on the subscribe button in their email as I suspected this is why they delayed the shipping the of my order in the first place so that it wouldn't be received before their 30 day free trial rewards BS ended.
In addition, I just got the $80.32 reimbursement PayPal notification email for the counterfeit order I returned to these crooks. I have also reported these scammers to the BBB. I'm also considering filing a complaint with the FTC.
Please refund their ill-gotten gains of $69.99 from my credit card and DO NOT allow any further payments to these jerks!
I WILL NEVER PATRONIZE THEM AGAIN!!!!!
Consumers: Save your sanity and do not do business with this company!
PayPal, I will not accept this egregious outcome. Not to mention this transaction should be null because I returned the items per their request! Why in the hell would I want to join anything they had to offer after the way they perpetrated a fraud on me? Duh! Where's the logic on that people?
========================================
Update: 12/23/24 - PayPal finally found in my favor in the case against Gear Elevation and reimbursed my $80.32 payment. Still waiting on a response/reimbursement on the $69.99 Gear Elevation stole from me for their bogus reward program.
Update: 12/22/24 - I knew this company was a scam! PayPal still hasn't reimbursed me for the 1st part of this scam of selling counterfeit products in the amount of $80.32; even though I returned the items on 12/16/24 and it was delivered and was awaiting for pickup by the seller on 12/21/24.
I suspected they were delaying my original order shipment to run out the clock and steal more money from me for their BS Rewards program con which I did not sign up for and did not authorize! In fact I made sure I never hit the subscribe option on any of their emails because I felt in my gut they were possibly scammers!
Here's the evidence of how the scam continues...
Energy Commerce Elevation LLC
Dec 22Preapproved Payment
- $69.99 USD
These people should go to prison!
Response from Gear ElevationDec 23, 2024
Hi Nnoir, we are deeply sorry to hear about your experience and understand how frustrating and inconvenient this must have been for you. Please know that this is not the standard of service we aim to provide, and we take your feedback very seriously.
We want to assure you that our team is committed to resolving any issues you’ve experienced. To address your concerns comprehensively, we kindly ask you to reach out to us directly with your order details. This will allow us to review your case thoroughly and take the necessary steps to ensure that all your concerns are resolved promptly, including any reimbursements related to your transactions.
We value your trust and feedback, and we are dedicated to making this right for you. Thank you for bringing this to our attention, and we appreciate the opportunity to improve and address your concerns directly.
JE
Janeha E.
I placed an order with this company and…
I placed an order with this company and it doubled my order. So I immediately called and had my order corrected, and that was on the 13th of December. They said they sent out my refund when I didn't get it. I called after the waiting period and they told me. Well, it was a different date. They sent it out on so that was 2 times they told me they sent it out and they didn't still haven't received it when I called and talked to a supervisor I got the same run around. Have not received my refund and wanted to cancel my order entirely because of all this mess and I was told I couldn't do that and that I had to send them a bank statement. Do you honestly think I would send your inadequate company? My bank statementhis is one of the worst companies I've ever dealt with. I hope nobody. I hope to go out of business.
You're a scam. And I reported them to the federal commission of consumers.
I'm also reporting them for elder abuse.And any other thing I can think of
Response from Gear ElevationDec 23, 2024
Hi Janeha, thank you for sharing your concerns with us! We sincerely apologize for the inconvenience and frustration you have experienced regarding your refund. We understand how upsetting this situation must be.
We would like to assure your that the refund was processed as requested. While situations like this are uncommon, the funds should already be reflected in your account. If you have not received them yet, we recommend contacting your bank for further clarification, as the transaction has been completed on our end.
If needed, we can provide documentation or proof of the refund. Please let us know if you require this information, and we will be happy to assist you. Feel free to each out to our customer support team at [email protected], chat or call us at 888-353-8373. Thank you for giving us the opportunity to make things right.
DN
do not ever contact M.
-0 or star ordered an item dec04,2024…
-0 or star ordered an item dec04,2024 for a christmas present I kept tracking and it indicates they have my order but no shipping info I paid $9.95 for ins shipping contacted the co 1 1/2 week ago said it should arrive in a few days contacted today 12/20/24 @4:35pm told it will arrive 12/24 /24 how's does that workout if you planned on traveling to give the gift on christmas this is the worst lying company I ever dealt with they just keep pushing the date out further perhaps I may never get it I will never deal with this shady outfit again thanks for nothing and disappointing a little girl on Christmas
Response from Gear ElevationDec 22, 2024
Hello! Thanks for sharing your feedback. We sincerely apologize for the frustration and disappointment you’ve experienced with your order. We understand how important it is to receive gifts on time, especially for a special occasion like Christmas. Please know that we take your concerns seriously and are working hard to resolve this issue. We can only imagine how upsetting it must be to not have received your order by now, especially with the shipping delays. Unfortunately, sometimes circumstances beyond our control, such as carrier delays during peak holiday seasons, can lead to the kind of experience you're describing. However, we strive to be transparent about shipping timelines, and we regret that we have not met your expectations. If you’d like, we can further investigate your order to provide more specific details or explore alternative solutions, such as issuing a partial refund for shipping or offering another form of compensation. We truly value your business and would appreciate the chance to make this right. Once again, we apologize for the inconvenience, and thank you for your understanding.
NS
Nicole S.
Never received my order.
Never received my order.
Response from Gear ElevationDec 20, 2024
Hi Nicole! Thank you for sharing your feedback. We sincerely apologize for the inconvenience you've experienced. We completely understand how frustrating it is when an order doesn't arrive as expected. After checking the status of your shipment, we can confirm that your order is still in transit with our partner courier. It is currently on its way to your local post office for final delivery processing. While we understand this delay is frustrating, please rest assured that we are actively working with our courier to expedite the delivery process. We appreciate your patience and understanding, and we're confident your order will arrive soon. If you have any further questions or need additional assistance, please don't hesitate to reach out.
NA
Nada
The worst of the worst
If there was a zero star, I would have rated Gear Elevation either the zero.
You may never receive what you paid for. And if you happen to get your item, it will come at least a month late although the website promises delivery within 2 weeks.
AVOID this retailer.
The reply from the seller asks me to reach out to them directly. Well I had done that at least 3 times and never got a factual answer.
AVOID AVOID AVOID
Response from Gear ElevationDec 19, 2024
Hi Nada, thank you for sharing your feedback. We’re deeply sorry to hear about your experience and sincerely apologize for not meeting your expectations. Providing timely deliveries and excellent service is our priority, and we regret falling short in your case.
We would appreciate the opportunity to investigate further and work towards a resolution. Please reach out to us directly with your order details. Thank you for bringing this to our attention; we’re committed to improving and ensuring a better experience moving forward.
