Collect
I purchased these animated crocs I…
I purchased these animated crocs I wrote customer service and asked them to exchange them or I want my refund back because the shoes is very plastic very light and very cheap and I am very pissed off. They sent them to me when they were three times bigger than the size I asked for I was told there’s nothing they can do about it so I guess I’m stuck with these shoes. I’m pissed off. Don’t sell false advertisement and say that you treat your customers right because you do not, I’m going to send these shoes back and I expect my refund back so I’m telling everybody who purchased anything from these people you got a big surprise coming to you because they act like they don’t have no money and they don’t want to give me back my $69 I paid for some cheap not an I sent crocs that they probably got from the $.99 store. I am pissed off .
Response from GearanimeJan 15, 2025
Dear Collect, Thank you for your order and review. I completely understand your concern. As noted, all our product pages include sizing charts and measurement guides. Since our products are made-to-order, we cannot accept replacements for incorrect size selections. Our team is working to improve this process for future orders. Best regards, Gear Anime