GearanimeReviews of gearanime.com

I have been waiting over a month for my sons order was dated to arrive 12/27/25. but when I track the order it says the same thing for over a month Pre-Shipment Shipping Label Created, USPS Awaiting Item JERSEY CITY, NJ 07305 December 16, 2025, 7:42 am I spent $114. I emailed them more then once and they reply the same thing over and over Order # Inbox USPS package Label created. Date pending Order placed From USPS Tracking number Gear Anime Support support@> Sun, Dec 28, 2025, 10:38 PM to me Hello, We are very sorry for the delay in receiving your package, especially since it was expected to arrive on the 27th. Because of the peak holiday season, shipping networks are currently experiencing a massive volume of packages, which has unfortunately led to some carriers becoming overloaded. This is likely why your package appears to be held up in New Jersey. Please continue to monitor the real-time progress of your shipment via the official USPS tracking link below: We appreciate your patience while the postal service works through the holiday backlog to get your order to you. Thank you, Gear Anime Team Best wishes and Merry Christmas! We thank you for your patience and understanding. For any other questions or concerns, please feel free to contact us via [email protected] We thank you again for choosing Gear Anime. --- Kind regards, Emily Gearanime.com ---------------- To: [email protected] ([email protected]); Subject: New customer message on Dec 27, 2025 at 5:53 PM; 28.12.2025, 08:54, "ShopBase" noreply@shopbase.>: You received a new message from your online store's contact form. Name: Email: Phone: Product/Collection link: Issue type: The delivery date has passed but I still have not received the goods Order number: # Message: When i track my package it keeps saying that it is in jersey still and it said it was supposed to arrive on the 27th Shop Domain: w.gearanime. I am upset and feel like I was scammed. I made a few calls and was informed on what to do to report the site as fraud. Its messed up cause this was my sons Christmas gift. And the ONLY reason I gave a 1 star was due it it gave me no choice. Be mindful before you place orders with this site you will lose your money. so I had to cut some of the email off

I ordered 2 pairs of shoes, a sweater, a phone case, and a pair of socks. One of the pair of shoes is printed backwards. The sweater is incorrect, it’s not a sweater it’s a zip up sweater which wasn’t what I ordered. The case is made of glass, obviously sensible as it broke day 2. The order was supposed to reflect a bogo for the sweater, hot charged for the sweater but the “free” item was the cheap socks. Overall the case was cool until it broke. Everything else is staggering poor quality.

My biggest complaint is their delivery. I purchased priority shipping because I needed it within two weeks. Estimated delivery time said the package would arrive when I needed it. I paid and all was well. However, this was not accurate since 2 weeks later, I was final given a delivery time but it was more than 3 weeks out from the purchase date! That would have been the original date for free shipping so I can't imagine what the arrival date was if I didn't buy priority. I contacted them and they replied quickly with a refund of my shipping costs. Yet, they reminded me of their "policy." No matter how many clauses you have about procurement and shipping times, I paid extra because it stated an earlier arrival. I even gave enough time (14 days of a 6-8 day procurement schedule as stated) to get them sent out so I believed it! To me that's a scam and should be taken seriously. This was a gift so I had to go through all of this. I would not shop here if I didn't have to. I'll have to wait to see the quality if it was even worth all of this for a gift.

This is my third or fourth Anime sneakers I bought for my daughter and they always look great!

Very communicative, fast replies and good customer service. Our product was good quality and nice material

Not worth the money spent. Looks nothing like the picture.

This is by far without a doubt, the best custom animation company as well as other products. I personally have ordered somewhere around 28 to 30 pairs during the lifetime of having an account and will recommend and continue to order at high volume from this place because their customer service and the product they provide is without a doubt top-notch

My nephew loves his annual high tops. But I've tried twice for the free socks. Ive never received. So i dont bother anymore. Just a fyi for the " free offer"