Liberty warranty sent defective GE a horrid company sent…
Liberty warranty a horrid company sent a dryer that burns ur hands and smokes like burnt plastic it's a horrible mess made dryer from GE.
Choking us had to open the doors and GE is making junk.
And liberty home guard warranty is a con company
RL
Rozanne L.
Inferior product can't get parts
My front load washing machine is less than two years old and the water pump broke. I haven't had a washing machine for over two months because GE doesn't have the part and don't know when they will!!! We live in the country so it's over an hour round trip just to go to a laundrymat. I will never buy another GE product!
SB
Sheryl B.
I purchased a dishwasher from LOWES
I purchased a dishwasher from LOWES. Immediately after having it hooked up, it didnt function properly, I thought it was the settings I had it on. After 2 months of rewashing by hand, I finally called Lowes, to turn around and call GE, to be put on hold 30 minutes to an hour, everytime you call, GE scheduled me a repair service. No show. I called GE back, to be told I have to schedule with the repair people. After 1 diagnostic visit, 4 other visits and 2 replacing the same parts, it still doesn't work. Tried to return it to Lowes, they had to Jane a number from GE, GE said they didn't give the number to the consumer they give it to the retailer. I finally explained to GE the situation, they called the repair people, only to be told the repair guy had to come back out and call a GE tech. Which resulted in him being at my house for 1 and 1/2 hours in hold for GE Tech to be told he had to order all the parts and change them out again. Today had been 2 weeks. Finally I call the repair people, supposedly, my parts are out for delivery, which means repair guy won't show up until maybe Tuesday. I absolutely do not recommend GE, and I would also recommend to read and know the return policy for whomever you purchase your appliances. Repair guy is super nice, but I think even he got aggravated. I know I would. I also know there are 3 or 4 other of this dishwasher in my immediate area having the same problems, my next move is to report to better business bureau
AN
Anonymous
I purchased a GE dishwasher from Home…
I purchased a GE dishwasher from Home Depot in 2021. My trusty 17 year old Whirlpool had finally died. The new GE unit leaked from the left bottom of the door right from the start. It took GE 6 months to get a service tech took look at it. The poor guy made 6 trips to my home to try and resolve the problem before GE agreed to replace the unit with another GE model. Fast forward to 2024. The replacement unit has totally died and is now outside the warranty period. I will never ever purchase a GE appliance for as long as I live. Whirlpool rules. I have 5 different Whirlpools over 20+ years still going strong.
RH
Ruby H.
I bought all GE appliances!
I bought GE washer, dryer, oven, dishwasher, refrigerator 8 years ago. After 2 years I had to replace the dryer, after 3 years my $4000 gas range& recently I had to replace washer and dishwasher. Tonight my second $4000 range handle fell off! Just waiting for the refrigerator to fail! GE could care less! My first oven locked up & not able to get unlocked the day before Thanksgiving! Took a month to get a new one plus I paid an extra $1000.
GE WAS a wonderful company but no longer. Made in CHINA?
Very disappointed plus their service people are expensive and have little knowledge of the problems. Replacing one by one with better quality!
DC
Dr. C.
GE Refrig is user unfriendly
My expensive GE Refrigerator GFE28GYNFS purchased in May 2023 is very user unfriendly and the ice cube maker doesn't work as advertised. I have had this refrigerator for a year, and consistently the ice cubes freeze together in large clumps that have to be manually removed. This problem with the ice maker appears to owe a design flaw, as the ice maker is in the door to the refrigerator where it is subjected to warmer temperatures. The dealer who sold us the appliance said that we'd just have to live with the problem...or remember every day to dispense ice cubes.
In addition, since our water to the refrigerator is on a reverse osmosis system, we don't need a GE water filter. The bypass for the water filter didn't wasn't included in the $2343 price (on "sale"), so I had to order it from the PartsDr.com. Even after the bypass was installed the change filter warning light would episodically come on, and the GE instruction manual was worthless. Eventually I found my way back to the very helpful PartsDr u-tube video, where other customers had complained the same issues with GE. I learned that I had to press the "WATER" button for 5 seconds to shut off the anomalous filter warning....go figure!!!
In addition, all my "older" refrigerators had temperature displays and easily operable controls. In this one the temperature of the refrigerator and freezer are unknown.
The irony is that I specifically chose the GE brand over less expensive models because my preference was to buy a USA product. GE used to have a good reputation. No longer! I will go out of my way to AVOID products made by GE.
Addendum:
GE Appliances is an American home appliance manufacturer based in Louisville, Kentucky. It has been majority owned by Chinese multinational home appliances company Haier since 2016.
AT
Arlett T.
I was unloading my two year-old…
I was unloading my two year-old dishwasher today and noticed all of these burn spots on the dishwasher rack both top and bottom. What kind of product does this after only two years of inconsistent use. We use our dishwasher maybe 2 to 3 times a week maximum. These dishwashing racks are already rusting.
JH
Jake H.
Don’t buy GE Appliances
Don’t buy GE Appliances. My oven door exploded over a week ago and they still have not gotten anyone to look at it. I have been told one thing then another. We have no oven and have had to either eat out or use a family members oven to cook as we were working through this. I had to ask multiple times and wait 2 days before a manager would even talk to me and then proceeded today to offer me a whopping $75 so that we could buy a toaster oven or hot plate to use until they could get someone to deal with it. I’m beyond disgusted with how they have handled this and one of us could have been hurt. I am filing a complaint with the Better Business Bureau but I don’t anticipate much coming of it. At this point it is what it is and we will buy a new one but it will NOT be a GE product.