G E.
Never buy a GE product
New GE oven doesnt even work. A week and half already waiting for a part. Who knows when it will be fixed. In the meantime cant use the oven to cook anything. Total scam, and a nightmare. GE is the worst.
GE is listed under Appliances & Electronics.
GE (ge.com) has 342 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Showing 319 reviews with 1 star · Clear filters
G E.
New GE oven doesnt even work. A week and half already waiting for a part. Who knows when it will be fixed. In the meantime cant use the oven to cook anything. Total scam, and a nightmare. GE is the worst.
Wendy L.
After reading many reviews I recently purchased GE washer and dryer. The washer fills to the same depth no matter the setting. The bigger problem is the dryer. One set king sheets with small towel takes about 2 hours to almost dry. Had a tech come check it and they said nothing wrong. Also said GE model I bought is the cheapest of cheap. I should have kept my Kenmore. They also stated they have many complaints similar to mine with no satisfaction. I was told by GE that I would need ‘4’ appliance repair service appointments before GE would consider replacing the dryer. Of course with ‘nothing wrong’, all these appointments are paid for by me. This is an expensive mess. I will never buy GE again. I hope at least one person will learn from my mistake.
Jeralyn W.
GE GPT225SGL2WW – A Complete Lemon. GE, Keep Your “Courtesy Call.” We purchased the GE GPT225SGL2WW (Serial #: FZ608523K) in February 2024 and it’s been a disaster from day one. The original unit couldn’t even be used because the spigot that connects to the tap was defective. GE said the part wouldn’t be available until September — for a brand new appliance. We pushed back, and they replaced it. That replacement? It lasted less than 2 weeks before breaking down due to an internal fuse. We called for service — it was repaired. Three weeks later, it broke again — control panel issue. Another part had to be ordered. We waited weeks for another fix. December rolls around: another failure. Another service call. Another technician visit. We were told, because of all the repeated issues, that GE would give us a 1-year warranty extension. Fast forward to May 2025 — it breaks AGAIN. We try to book a service call and are told our warranty has “expired.” So much for standing by your word, GE. We’ve had: 1 useless unit right out of the box 4 major failures in the replacement Weeks without a functioning dishwasher And a “courtesy service call” GE can stick where the sun doesn’t shine Thankfully, I purchased an extended warranty through the store I bought it from — because if I had to rely on GE, I’d be completely out of luck. And yes — because this unit has needed three or more repairs, it’s officially considered a lemon under that policy. I will continue to write reviews everywhere I can. People deserve to know that this product is unreliable, and GE’s customer service is empty promises, broken systems, and zero accountability. Avoid GE. Avoid this model. Save yourself the time, frustration, and rage.
patricia L.
If I could give them zero stars I would! I bought a GE stove oven combo. It is a complete factory reject. If you use the oven the stove turns off, and you can’t use it sometimes for no reason at all the stove will turn off. can’t use it. The oven will turn off. You can’t use it. They’ve come out to fix it. Tell me they can’t fix it because it’s not happening while they’re there, yeah no da, but I’ve sent pictures videos right now. I think even the fans aren’t working for it. This has been the worst experience of my life. It’s a factory reject. They need to take it back and give me one that works properly that cost the same amount of money. i’m really tired of this. Send them out. They did nothing claimed it wasn’t under warranty. I had just bought it. Of course it was under warranty. We also bought the extended warranty. What a waste of money being that it can’t be fixed so my question is when are you replacing it
Briana D.
purchased a GE front-load washer (model GFW550SPR4RS) in November 2023, expecting it to last for years. Unfortunately, the machine stopped working after just 19 months — well short of what I consider acceptable for a major appliance. Even more frustrating has been the experience with GE warranty support (Bodewell). Despite being within the 10-year motor and lifetime tub parts warranty, I've been repeatedly given the runaround. Customer service is vague, unhelpful, and unwilling to provide clear answers about coverage. It feels like they’re hoping customers will just give up. I don’t want to replace the washer — I just want a fair repair, but support has been minimal and dismissive. I expected better from a company like GE. Advice to other customers: Be cautious about GE front-load washers and don’t assume the warranty will protect you beyond the first year. You may end up stuck with a broken machine and little help.
Mark G.
Bought a GE Opal 2 icemaker and it started making noise. It was less than a year old and they took it back. They lost the paperwork and told me it would be sent out last week. It took another week to ship it out and when I got it, it was completely damaged. Do not purchase GE products because they do not stand behind what they sell. They would not give me a refund and will not send FedEx here to pick up the damaged one, I have to take it to FedEx. This is ridiculous.
Elle S.
I purchased a front load washer dryer with steam and profile dishwasher in Feb 2020. The dishwasher was constant repair repair repair until it flooded my kitchen and cost me $$$ in kitchen repairs. It also stopped cleaning well after year #1. The dryers ignitor kept going out and I just gave up and junked it at year 4. And today the washing machine control panel went out at 5.5 years. I'm not fixing it. I took a sledge hammer to it. I won't even look in the direction of a GE appliances ever again.
Consumer
Bodewell appiance care came my home may 28 tech(herb) order parts said would return am June 10 never should up we called ge they reset appointment for June 12th bodewell didn’t have curtsy to call us totally unreliable.