Lisa
Left with more questions than answers
Update 25th October 2024 I actually managed to get some of my money back from genova diagnostics. Only £180 out of the £490. The rest they kept for the allergies element of the test which essentially told me I have hayfever which I have known since I was 6. For a month I went strict carnivore and my symptoms dramatically improved. Within two days my energy levels were amazing. I'm about to begin the cabeivore diet again. Plants do nothing but harm me! So, I have paid £490 for a food intolerance test which has left me feeling overwhelmed and with yet more questions than answers. I am trying to call genova diagnostics to explain that I feel like I have been mugged off but the calls keep kicking me out after being on hold for 4 or 5 minutes with a message saying they are having a technical problem and to try calling later. Items showed up on my food intolerance tests which I have not been eating. I had the opportunity to speak with someone from genova diagnostics and to ask them how come items have showed up which I had 100% not eaten. I was advised that this is because of cross reactivity and that I need to go away and work out what cross reacts with the items which have showed up on my test. I do not feel that this is good enough. Genova diagnostics you have taken £490 of my money to then come back to me and tell me to work out what is actually causing me the issues. I still don't know everything that I am intolerant too and this list could just keep growing and growing. I would like to feedback to you that you should know what cross reacts with what and then be able to advise your customers, accordingly. Yesterday I ate something which clearly has not shown up but cross reacts with something. I could not sleep all night. I have had to phone in sick to my job on a suicide crisis line as a mental health nurse because I can't help people on no sleep and with as much flatulence (sorry if that is TMI) as I currently have. This has become so bad I have now vomited three times as well. I needed some help as this is affecting every area of my life. I dont want to keep being off sick from work. My team and patients need me, after all and I want to be at work. I need to speak with someone please. Also I just need some sleep and don't want to resort to an antidepressant with sedative effects to actually be able to sleep. I have had problems with sleep for years probably because I have had hayfever since I was 6 and I have no idea when the food intolerances started but they have probably been an issue for a long time too.