PatientPatience
Didn't include the instructions…
Didn't include the instructions necessary so that we could successfully submit the blood/plasma for results? We followed what instructions WERE included in the kit VERY carefully; even paying nurses to help us so that we would get it right. We then received an email back that the samples couldn't be used because they weren't mailed on the right day of the week? AFTERWARD we were told that they could only be sent them back Monday-Wednesday? Lab work is required to be done precisely, as slight variations can yield major differences in results impacting health decisions; so for the company to be so inattentive that they didn't even include all the instructions for such expensive testing is in my opinion outrageous? It sure doesn't make us confident that they are capable of preforming the tests with the diligence required to get trustworthy results? We are disappointed to say the least. We would not recommend to others.