GBRIReviews of gbrionline.org

I have submitted numerous tickets at GBRI in an attempt to be credited for completion of my LEED AP credential and have not received any response, only closed tickets.

I am the CEO and an Educator at a top University in the United States, we support Financially the fine efforts of USGBC. The affiliation USGBC reflects not only reflects negatively upon the USGBC but to all of us involved in sustainability. We have called a meeting with the leadership of USGBC. GBRI must remediate and produce or all funding to USGBC from our institution will cease and other sustainability programs will become the benefactors. Contact me for the complete list of GBRI Under performance and service errors.

Poor service not fixing my CE hours report after several email they have close my file without fixing my problem.

DO NOT BUY FROM GBRI!! I am beginning to think that GBRI is a scam. After multiple failed attempts to get my money back through their 100% refund guarantee, I am having to go to the better business bureau to start a claim. I purchased a CEU package from GBRI for LEED AP with specialty. The package was supposed to supply 30 hours of CEUs with 6 of them being focused on ID+C. They only supplied 5.5 hours specialty hours so now I have to go outside what I purchased to find additional hours to satisfy my certification. During this process, I renewed my package with them thinking maybe the new package would have NEW CEUs but no!! GBRI is still advertising a full; 30 hour LEED AP with specialty package but only offers the same CEUs from the past. They have no phone number to call and I have asked over and over for a refund. All they do is close the ticket the minute they get the request. They wont refund my money even though there is a 100% satisfaction guarantee. So now I am going through the BETTER BUSINESS BUREAU to submit a claim and will be contacting USGBC to let them know to warn LEED APs against using GBRI. AWFUL!

Is GBRI out of business? Cannot log into my account and no response from online request for help on February 26, 2025 although site says they respond in 24 hours.

Enrolled for the 30 CE hours for LEED AP BD+C and completed the courses. It has been going on 2 months and no hours have been reported to USGBC. I have wrote in many times and a half dozen tickets submitted. I even gave the IT dept my log in for USGBC, and still nothing has been done. Pass these guys up unless you want to get completely frustrated and eventually go to a different company that will live up to the agreement