Chesterfield Valley InvestorsReviews of gatewayclassiccars.com

Staff slways ftiendly. Facility very nice. Sold car in a timely manner. Getting paid takes some time when twice i had to provide documents that should have been requested the week after I consigned car

Brad was the best sales person every! Always returned calls! I was in sales for 30yrs. He would get a gold star for performance.

Been an excellent experience. Knowledgeable staff. They've sold three vehicles for me to this point and been very happy with all facets of the process. I wouldn't hesitate to reccomend them to anyone.

Did not feel that I got a fair shake at Gateway every time I would call about my vehicle there would be a different salesman that did not know a lot about my car I felt as though it was not marketed properly that car should have brought me a lot more than I got so be it but would not sell another car at the Gateway (Dallas) location this is my honest opinion about Gateway.

Did a great job selling my car.

Salesman changed too often, no one was there long enough to become familiar with the inventory

Communication was very good when I dropped the car off and went drastically down hill after that. I NEVER received any calls from GCC until it was time to renew or continue my payment. I actually found out the car had been sold through a friend on a blog page. When i would call to ask questions the sales persons would bad mouth each other. When the car did sell, immediately sent my paper overnight using Fedex. When I asked if my payment could be sent the same way I was told absolutely not. I was given a routing number and found that USPS acidently sent the envelope to the wrong side of the country. When I called the office to alert them of the issue I was told that was impossible and not the case. I finally received my payment over week. I feel the check they sent out could have been canceled and a new check overnight to me. There was absolutely no customer service. I called with my concerns that my car was gone, GCC had their commission and I had nothing. At that point I was hung up on. I did speak with a regional manager, he did little to nothing to want to keep a possible repeat customer.

Here are a few words that describe my experience. (confusing, misinformed, poor) 1. Promised me things that never happened. 2. Never fully explained the process to me. 3. Salesmen turnover rate was high so I had to work with several different people who didn't have any idea what was going on with my vehicle. 4. Felt pressured to except an offer below my asking price. Not sure I'd use them again.