GasBuddy is a tech company based in Boston that operates apps and websites based on finding real-time fuel prices at more than 140,000 gas stations in the United States, Canada, and Australia.
GasBuddy (gasbuddy.com) has 144 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Vehicle Repair & Fuel · Westfield, Massachusetts
Excellent
Vehicle Repair & Fuel · Westfield, Massachusetts
Excellent
Vehicle Repair & Fuel · Colorado Springs, Colorado
Excellent
Vehicle Repair & Fuel · Indianapolis, Indiana
Excellent
144 approved reviews, newest moderated first
David S.
I received a credit card from the company. I recently changed our bank account, and I linked the new one. Ever since we did that none of our credit card(s) work. Everything is setup, the company keeps charging a monthly fee, but the card(s) do not work! It is almost impossible to get a live person to help you! If they do not fix this in 48hrs I am going to close my account.
Marsha C.
Wish I could give zero stars for their new Rewards program. After putting in the time and effort to earn points for redemption, I've been waiting for two weeks and still cannot reach a human. Deleting the app and giving up!
Richard L.
GasBuddy: where you report the prices for free, and stations pay extra to hide what people actually think of them. Transparency
Ken W.
If you need support to continue using the card, forget it. AI only, even when asking for a real person. If a real person did respond, they used canned responses and didn't listen to the issue. It was a vicious circle that never ended. This has gone on for 2 weeks with no real response.
Jeremy
Shady company. I had the gas buddy card for years and then the ended the free membership. Was looking on the site to get a new card when I found that out and it was advertising the pay with GasBuddy+. So I clicked on it to get more information and sign up. After doing so found out that it cost money, but no where before signing up for the card it states this. That’s bs
Timothy M.
Useless app
Sheralee M.
Would give 1/2 star if possible. Prices always incorrect. I submit correct price, they never update. Off as much as .30¢ gal
Why
I have a premium account and support is useless, first they encourage you to link other station rewards programs to theirs and they will use those other rewards against you, when I have 23 cents off per gallon at shell and I use it and only pump 10 gallons and gas buddy takes that 23 cents multiply it by 10 gallons and considers it a 1 gallon purchase at $2.30 then they take the original pump price multiply by 10 gallons and they claim you purchased 11 gallons then deduct 11 gallons from your premium allowance of 50 gallons is a scam and support of course isn't believing you And then deal alerts that we pay to have ,, and the extra rewards we earn that come with out premium, when we see a deal for 32 cents off per gallon and then redeem points for an extra 10 cents off , that deal should go up to 42 cents off per gallon not 39 cents off per gallon, but again it's not as we see it according to support and with a video screen recording showing it happens is not acceptable, they won't even view it So don't pay for their premium, it may not be a scam but they don't care about any issues you bring to their attention but in my eyes it's scanning me out of what I pay for