GasBuddy is a tech company based in Boston that operates apps and websites based on finding real-time fuel prices at more than 140,000 gas stations in the United States, Canada, and Australia.
GasBuddy (gasbuddy.com) has 144 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
Also known as
gasbuddy.com
Website
gasbuddy.com
Category
Vehicle Repair & Fuel
Location
Boston, Massachusetts
Listed on Five Star Index
2026
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Latest
Most recent review: October 2026.
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GasBuddy advertises incorrect prices and won't correct them!
Prices listed on GasBuddy often used to be out of date and lower than what I found at the pump. Lately, I've noticed that when I try to submit the correct price, GasBuddy argues with me ("This price seems high") and does not update the incorrect prices -- I suspect that GasBuddy is colluding with stations to drive business to them with false price reports, but what I'm certain of is that I cannot rely on the prices GasBuddy reports regardless of how recently they are supposed to have been submitted. It's not worth deviating from my intended route to get a lower price -- every time I do so, I find the price at the pump is much higher than claimed.
MM
Melinda M.
Saved from disaster
Please read as many reviews before getting gas buddy. I'm glad I did. Thank you to all who took the time to write a review, it saved me and family members money and time.
PK
Patrick K.
The worst
Seems like my account is not working now. I have done everything you asked. Now if you could fix this it would be greatly appreciated. I am a Regional manager for a pharmaceutical company. My company has thousands of GasBuddy accounts. If mine can't get be fixed I am going to have the company discontinue all GasBuddy accounts losing your company hundreds of thousands of dollars.
Silly that you would want this instead of fixing an account which had been with you for years. Simply because one of your employees bullied my nephew who is autistic. I will make sure many people hear about this. They employ immature people like Cady and Nychole who like bullying people.
Absolutely the worst company. Simply find another company is my advice.
PK
Patrick K.
Unfortunately they employ Cady
I feel Cady with this company should be TERMINATED IMMEDIATELY. This person is the rudest person ever who is a keyboard warrior, and bully. I had an issue he didn't agree with. So he simply terminated my account to prove he supposedly has all the power.
DK
David K.
Not posting true prices
This community-driven app is only as good as it's subscribers want it to be! Instead of posting the advertised sign price on the pump, they're posting a price that includes rewards they're getting with their gas credit card.
MS
Moonbeam S.
Gas prices are posted without having to prove you are anywhere near the gas station.
Gasbuddy keeps getting worse over time. They award points to people for posting prices. In order to earn points a lot of posters just post whatever price someone else posts. A lot of the time the prices are very far from the real price. Their disclaimer that they are crowdsourced which could be a valid excuse for all the wrong prices being reported; however, this could be avoided by only allowing the prices to be reported on the app. When a person earns points on the app they have to be within a half mile in order to earn points. When they post on the web I'm not sure how far away they are.
If points are only awarded when posting on the app I think you would see a huge improvement in reports of gas prices.
EH
Eddie H.
False advertising
Yeah, every time I go to the site and then go to the gas station. There are 45 cents at least 45 cents higher than any of them. What you say they are, so you're false advertising for these companies. You ought to be taken off the website. Never put back on very dissatisfied, wouldn't trust you again if my life depended on it.
LA
LadyLoki
Don’t give these people access to your bank account!
I had been a loyal customer since 2020, but this recent incident has me fuming! I had fraud on my bank in August and had to freeze everything, so my $9.99 monthly fee was “returned.” About a week later, a charge comes through for $23.80 from GasBuddy. I know I haven’t gotten gas lately, so I email customer service and ask what this charge is. Their representative, Cady, responds that it is their $9.99 fee plus a $15 return item fee. I reply that I never agreed to any egregious $15 fee just because their membership fee was declined. Cady responds with a snotty attitude saying, “All users must agree to our terms of service and that includes a non-sufficient funds clause.” Too bad for Cady, but I already read the terms of service and there is absolutely no mention of any dollar amount associated with their non-sufficient funds clause. I’m still waiting to see if they are going to refund me the full $23.80 and I will update the review when I find out. I will NEVER trust this company again and I have deleted my account with them.
***Update***
They never returned the money they stole from my account, I had to go through my bank and dispute the charge as fraud. Once my bank saw there was absolutely no mention of a bogus $15 fee, they immediately sided with me and returned my money. I hope Gas Buddy enjoys that chargeback, if they get enough, the major credit card companies will remove their right to use them as a payment method. They won’t be in business long after that. Good riddance Gas Buddy.