Garden GloryReviews of gardenglory.com

I purchased the silver "root" Christmas tree stand and the dark fantasies hose kit which is the black hose with the black antlers holder and the spray gun. I was worried at first because I never received a receipt via email and I never received a shipping notification. But my order arrived promptly 6 days later and I opened it last night. This hose set, though I know is an extravagance (that Im incredibly grateful I was able to get for myself as a little pick me up after a difficult couple of years) is everything Ive ever wanted in a gardening hose. Its beautiful first of all. The packaging was so secure and all the boxes and pouches for the parts are just lovely touches. I was able to easily click the hose and handle together and I used it for the first time today. No leaks, no kinks, and no issues so far. My husband will mount the holder to our outside wall tomorrow in the back yard and I feel so thrilled about the whole thing. When I first told my husband what I spent on this he was aghast but when he saw it today he was like "This is a really nice nozzle! Oh those antlers are cool! Wow, ok so yeah I like it". I mean it really is the coolest looking thing. I obviously wont be using the tree stand until the holidays but I did unwrap it and it was stunning and heavy and just so cool. So I am very happy with my order and Im really looking forward to enjoying my hose all spring in the garden and my tree stand in December. Thank you Garden Glory!

I ordered two garden hose and antler bracket sets, but both were damaged. They keep replacing them, but they keep arriving chipped or the holes in the brackets don’t align with the nodules on the horns. It’s been a very frustrating couple of months trying to get this sorted and although the customer service team have been very patient and accommodating, it’s sad that the product is a disappointment. Finally I received a set that wasn’t chipped as I recommended that they bubble wrap it, only to have the nodules not align again with the bracket which means that the bracket doesn’t sit flush to my wall. The whole thing rocks back and forth and feels very loose. So disappointed with this “luxury” garden set.

I ordered the large Lion pot on May 18, 2023. I still have not received it 2.5 months later. Every time I emailed asking about the order status I was told it will be mailed next week or at the end of the month. I checked the website for this product 2 weeks ago and it said it is expected to be mailed in mid August. I just checked the website again today and it says mid September. They are selling a product they do not have.

The hose itself is very pretty. Excellent packaging but the connectors leak! I reported this and was told to read the instructions?!! You don't need a PhD to connect a hose... Beautiful, but unfortunately due to the leaking connectors, unpractical.

The nozzle killed my flowers because of the water pressure and it came off the hose. The company refused to accept a return or exchange. Don't buy products from this company they are useless and expensive.

I am much relieved to have received the garden hose connectors I was waiting on. I am also appreciative of the inclusion of a special surprise with the delivery of the connectors. Thank you GG for being an ethical business and responding to my concerns.

I ordered weeks ago. One item was to be "shipped at the end of March" - nothing has been shipped yet as far as I can tell. Waiting for a response. The products look nice and it is an interesting concept, but I still have no idea because I am waiting to see when anything will even be shipped. A suggestion for whoever is running Garden Glory - give estimated arrival times for items and give updates. If you dont know when something will be ready because of your internal production delays, be more transparent about it. Will I ever get the products? No idea/no idea when.

Ordered a week ago from their website that said same day dispatch (reason for my order). One week on nothing dispatched and the only response i've had is someone in the warehouse is "Looking into it". I've requested a refund to order else where (as I had a time scale) and have had no response despite requesting this twice. They debited the £185 on day one and never sent any order confirmation either so had to mail to to get an order ID. Not great. It shoulnd't take a week with no feedback when your order is misplaced/lost at their end to get it sorted.