Garden GloryWe design lifestyle gardening products and outdoor decor with focus on high end design and premium quality. We ship worldwide and target people who don't settle for ordinary.
Garden Glory (gardenglory.com) has 27 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Madeleine M.
Otroligt dålig kvalité på dynorna som inte ens höll en sommar
Response from Garden GloryAug 21, 2026
Hej, Trist att läsa din review, vi har redan svarat dig i vår kundtjänst. Du var här och köpte dina dynor på vår sample sale där det tydligt framgick att dessa dynor var prover och ej hade något UV-skydd. Därav det låga priset.
R.M.
The company advertises that it answers emails within 24 hours. This works for standard inquiries—which appear to be handled by AI—but as soon as a question becomes more complex, you have to wait a week for a reply. In my case, I bought a swim ring for €95. It was delivered almost exactly a year ago and was used only three times, for about an hour each time. Now, the swim ring has torn along the factory-made seam, despite having been used normally. After I filed a complaint, the first email I received stated that the item was no longer in stock and asked me to choose something else from their range, offering a discount on the replacement. I selected the same swim ring in a different (available) color and requested free shipping due to the manufacturing defect. This request was rejected, and they are no longer willing to offer a discount either. I haven't received any response from the company for a week now. I would advise against doing business with them.
Jasmine H.
Purchased a tree stand (retail cost £295 so I had high expectations) and it arrived with so many scratches and marks. I contacted customer services asking for an exchange and they said ‘The marks shown in your images are purely cosmetic and will not affect the durability, functionality, or lifespan of the tree stand in any way. Due to the individual nature of the manufacturing process, we unfortunately would not be able to provide an exchange that is entirely free from such marks.’ Nowhere on the website does it state this, or manage the purchasers expectations, I am extremely disappointed with the product and service. Do better Garden Glory!
Response from Garden GloryJan 21, 2026
Dear Jasmine, Thank you for sharing your comments also here. My name is Linda Brattlof and I am the founder and CEO of the company. I have reviewed the case and your communication with our customer support. I have also looked at the images you sent. Our tree stands are all made by hand in a cast mold and it is impossible to make such big pieces as this kind of product without having tiny tiny air bubbles/marks. But they are hardly visible when looking at the hole product itself. We have sold this beautiful item for 3 years, it is very much appreciated. With this said, all customers have 14 days to return an item if not satisfied, so do you, but we have not received any request to return it. Please let us know if you want us to provide you a return label. Sorry for not meeting your expectations. Best regards Linda
BEATA
Root julgransfot är utan tvekan den vackraste och mest genomtänkta julgransfoten på marknaden. Designen är elegant och tidlös, samtidigt som foten är mycket stabil och pålitlig – granen står stadigt hela julen. Jag är kär i den! Som om det inte vore nog erbjuder Garden Glory customer care i världsklass ✨ Efter fyra glada jular med vår Root gick en del tyvärr sönder. Jag kontaktade kundtjänst och blev omedelbart ersatt med en helt ny julgransfot, dessutom den senaste modellen som är ännu mer robust än den ursprungliga. 5-års garanti på riktigt. Tack Garden Glory ❄️♥️
Response from Garden GloryJan 13, 2026
Stort tack för fantastisk feedback, så glada över att du är nöjd.
Patrik
Kanonbra kundservice
Response from Garden GloryJan 2, 2026
Hej Patrik, Stort tack för din fina review, uppskattas. Gott nytt år!
Svetlana J.
If I could give a zero rating I would. Hose ruptured in less than a year and I accepted a replacement. The replacement product ruptured in less than TWO months and they refuse to provide a refund and even question the use of a hose. So unless you never use it and store it away, it is a useless and expensive product and the service is unacceptable. I will now have to take this further to get my money back.
Response from Garden GloryApr 30, 2025
Hi Svetlana, Once again, we are sad to understand that you are everything but satisfied. Our biggest mission is to make sure that everyone is happy with our products. But with this said, we also have the right to not approve some claims, for different reasons. which was the case here. I know we have finally come to a solution and hope you are happy with that. We put a lot of pride in our products and brand. Hope to see you back in the future. Bets regards Linda
Donivee N.
I ordered a reindeer hose holderSeptember 12 and have yet to receive it!
Response from Garden GloryJan 2, 2025
Dear Donivee, So very sorry to read about your experience with us. I can tell you have been in touch with our customer support who have informed you about Fedex not finding your package that was picked up with us several months ago. Our customer support are awaiting your reply since couple of weeks ago regarding if you wish a refund or await a new delivery, Please get back to us asap. We sent you a new email today. Best regards Linda
Daniel M.
Riktigt nöjd och rekommenderas!! Hade köpt en artikel som födelsedagspresent som jag kunde inte förrän de 14 dagar öppet köp var passerade. Tyrärr blev det dubbelt födelsedagspresent och jag kontaktade Garden Glory för att kolla om jag ändå kunde returnera artikeln (ganska stor paket). Det var inga problem och fick direkt en retursedel utan kostnad. Bra customer Care bör lyftas upp och det gör jag här. Och kvalitet på produkten var super, synd att det blev dubbelt! Rekommenderas starkt!!
Response from Garden GloryJun 26, 2024
Tack Daniel för fina ord, det uppskattar vi supermycket. Önskar dig en fin sommar.
