GameserversReviews of gameservers.com

Hi, I am the headadmin of the -=WarmupServer=-s and got a lot of servers at different hosters. About gameservers.com I need to say they are very expensive in my opinion. Anyway I thaught, I will try to host servers at gameservers.com. Probably that would be okay, if they provide an excellent service. But the service is not good. Some reasons: - you don't have full access to FTP - they don't provide an automatically update (so if you are not available, your servers will be down after every update) - they only provide windows-servers (in my opinion linux servers are running better) I give two stars, because the support is always answering very fast. Thanks for reading. I hope gameservers.com will fix some of the points or reduce their price. Daniel Sensenbringer

I've rented from gameservers.com since before battlefield 2 was fresh off the press and i used to consider them to be a great hosting service, due to their machine performance and the vast amount of gaming titles that their service offers to host. However as time has passed i consider them to be one of the worse hosts based on their support team alone. For someone like myself who is a coder and can very easily fix my own server problems, the support team is pretty much useless beyond basic issues such as the server not restarting, etc. Coding, modding, etc i can do all of that on my own without any assistance. However for what i'd consider a "newbie" at hosting or someone who needs 24/7 support to help them do this and that, gameservers is not going to be helpful. In fact i have submitted tickets and didn't get a response until a week later. This is not acceptable behavior for a support team, no matter what the occasion is. All in all, if you can do everything on your own, gameservers.com does offer more games than most of the top 3 hosts you can put together and their machines performance isn't all that bad either. However to someone who isn't tech savvie or capable of performing any task other than basic server controls, you'll have a bad time with gameservers.com Personally, if gameservers got their support team back up to what it used to be back in the early 2000's, they'd easily be back on the map as to what i'd consider a top host. (I personally hate having to rent from multiple hosts because it can be consfusing. What the world needs is a host that hosts as many games as gameservers does, with the proper support team.)

I don't know what the deal is with this guys but for some reason every time I open a support ticket it takes them at list 2-3 days to get back to me, even though they claim they have 24/7 support...hmmm... I DON'T THINK SO! Also, my server struggles to find any random matches on official and I run it at 60hz on average day with vanilla maps (nothing crazy). I've noticed in Procon that when I hover over "Accepting Players" my Matchmaking Enabled: says NO!... and there is nothing I can do to fix it. I opened a support ticket trying to figure it out but all they have to say is that it has nothing to do with getting random players, and it's for some competitive mod setting... what a BS man... I'm done with this guys!

We were looking for a very simple CSS host of at least 12 players to start off with hosted in the UK. We went with gameservers as they had a very high SEO ranking and top on Google, etc - lesson learnt, I should checked reviews first. We run a fairly popular game server which is full at certain hours of the day due to our community, at first it was pretty decent, but as soon as the server starts to lag or support was involved - the service became much less tolerable. The server would lag, at random, with no proof of DDoS attacks from the provider or any reason for the lag, they just suggested that we move the server to a different location - but why should we move our server to a different location when they should just have optimised machines that they are clearly listing as a usable location for a server they provide? So we hesitated a move for a few months - then eventually we made the move to a Netherlands server after we had enough - and this was even worse. We had collected a large amount of donations with Gameservers' fantastic donation feature, which we are now in the process of getting refunded as we move to a different provider. Sorry Gameservers, it's a 2 star from me - I would give a 3 star for the kind refunds to all donators of the positive balance, but the support itself was far too basic and uncaring to make up for this.