Steve M.
Worst Customer Service EVER!
I ordered my boys controllers on Dec 12th with a 6-10 day delivery. We expected it might be late for Xmas because of the Xmas rush. But as of Jan 2nd with my order still in "progress" and after various phone calls and emails over a week we still haven't had any response back, now you can't even leave a phone message! So l will have to stop payment and cancel the order as we have NO idea what the situation is.
Response from GamerModzJan 2, 2014
Steve, I just sent an email to you. Your order is shipping tomorrow morning. We are finally getting caught up on orders and emails and getting back to our standard of customer service. I am refunding you your shipping charge as a gesture of how serious we take our business and customer service. Thank you again for your patience and understanding.

