GamerModz is a Tampa, Florida based company that designs and manufactures Custom Controllers for the Xbox and PlayStation gaming consoles. In addition to manufacturing user designed fully customized controllers, GamerModz also manufactures individual custom controller parts and rapid fire mods for gamers. The innovative rapid fire technology allows gamers to set the rate at which their weapon fires in many popular first person shooter games such as the Call of Duty and Battlefield series.
GamerModz (gamermodz.com) has 749 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
gamermodz.com
Website
gamermodz.com
Category
Gaming
Location
Tampa, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 30% of reviews.
Latest
Most recent review: February 2019.
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Took me around 3 weeks to get my order. I was told it was going to take around 10 days and it took 3 weeks. I was supposed to get it to my sister by my moms family Christmas which was was way after 10 days and I never got it.
Response from GamerModzJan 13, 2016
Good Afternoon Daniel,
All orders typically take 6-10 BUSINESS days to process. Then the transit time is dependent on the method chosen at checkout.
We hope you are enjoying your controller. Let us know if we can be of any help.
SK
spencer K.
Not great guys
I was so exited for this controller wich i paid almost $200 for but when the thing got here i was over charged at the door because i paid all my delivery feas online and there was three decent sized spots where the paint was chipped away, and i could see the one massive white spot before i even opened th thing
Response from GamerModzJan 13, 2016
Good Afternoon Spencer,
Please contact customer service. If there wad a defect on the shell, we would like an opportunity to replace it for you.
AM
Angry M.
Order by Dec. 12 for Christmas Delivery? Nope.
My son begged and begged us to order him these ridiculously expensive controllers for Christmas. He said Gamermodz was running a special promotion where if you order by Dec. 12 it would get here by Christmas, not to mention 40% off. We decided to make this a surprise by paying for it instead of having him pay for it with gift money. Well, it's Christmas eve and the controller is still in the testing phase according to the order tracking and the company's offices are closed. This is the last time I order from your company. You are horrible people to advertise something that you had no intention of honoring, especially knowing that the recipients of these controllers are likely to be children. Awful.
Response from GamerModzJan 13, 2016
Good Afternoon,
We apologize that we were unable to fulfill your order in time for Christmas, I see that the order was cancelled and a refund was processed. We understand how important these gifts are and sincerely apologize for not being able to fulfill your order in time.
AT
Arnold T.
Stay away from these peoples
I brought a controller from them and after 3 months it came, at the beginning it was missing up and then it stop working. we sent it back to them and after a month they tell us that there is liquid damage in it and that we open it up and they found rice in it. That had never happen and when I complain they got very rude with me, told me they will do nothing for me and then ask if I wanted the rice return with the unfix controller . Do not waste your money on there overprice controller. They will not stand behind there items
Response from GamerModzDec 2, 2015
Good Afternoon Arnold. It was extremely obvious that the controller had water damage. You disassembled the controller trying to repair it yourself - which automatically voids the warranty. Additionally, there was rice inside your controller. RICE!!!
We all know the rice trick, and appreciate your efforts to try and resolve the issue yourself. However, our warranty does not cover accidental damage. We hope people who read this will understand and we wish you the best of luck in your future endeavors.
BD
Ben D.
Broken after 6 Days - 2 Weeks later still no reply
I chose GamerModz as they appeared to be a market leader, the design options were the best i could find and generally seen good reviews.
The order process was easy, delivery was within 2 weeks, by DHL, well wrapped, the only complaint i could have is i got charged an import fee into the UK which i believe was covered in the price, so all told the controller cost me £160.
The controller was easy to connect, easy to program, easy to use and worked excellently for the first 5 days. Day 6 arrives, I turn my Xbox One on, push the right trigger button to switch tabs, and it jumps 2 tabs. I try it over and over, ensuring rapid fire was switched off, i even disconnected it completely from the Xbox One and reconnected it, still the same issue.
Along with that, the paint work had started to wear off around the trigger and shoulder buttons. A bit poor after 5 days.
So i send GamerModz an email, to which i get an automated reply telling me they will contact me promptly in working hours..... That was nearly two weeks ago and still no response.
Ultimately i have spent £160 on a controller that now does not work, and GamerModz do not seem to want to contact me to try and resolve.
For such an expensive product, I would not trust purchasing from them, as it seems if it goes wrong, you are severely out of pocket!!!
Response from GamerModzDec 10, 2014
Ben,
We just sent you an email regarding your issues. After thoroughly searching for correspondence with you it seems that your email ended up in our junk mail folder. As you can see by previous reviews, we respond and assist every customer very quickly.
Please respond to our email at your earliest convenience so that we can make you satisfied customer!
AH
Angela H.
Lazy didn't care at all doesn't work most of the time.
The first day I got the controller and I sat down to play with my friends.I was so happy until I realized that it kept turning of for no reason.I was so mad that I should've trusted another site.This is why I'll never trust Gamer Modz again
Response from GamerModzAug 5, 2014
Angela,
Thank you for taking the time to leave us a review.
I am sorry you are having issues with your controller. I have scoured our system and am unable to find any emails from you since you received your controller alerting us to any issue you are having.
We want to resolve your issue promptly. We have sent an email to reach out to you in regards to this issue. Please respond to our email at your earliest convenience.
TS
teri S.
Worst experience EVER! Took way long to ship product than advertised. Then it is 'supposedly' lost in the mail. NEVER AGAIN!
Worst experience EVER! Took way long to ship product than advertised.
Response from GamerModzAug 5, 2014
Teri,
I would like to let you know that we did receive your controller back from USPS. As we stated in our emails, we apologized, we were honest with you, we tried everything to get you taken care of but you resisted our attempts to make you a happy customer.
I wish things would have gone differently and you had given us the chance to resolve this.
AN
Anonymous
Sucks!!!
Took forever to get it. And control didn't even work touchpad didn't even work or the options button If I could of give it a 0 I would of!!
Response from GamerModzJul 29, 2014
I am sorry you are having issues with your purchase. Have you contacted customer service about your issue so that we can resolve it for you?