RisenKing 2.
This is unacceptable
I ordered for a PS3 controller 2 months ago. After a very long wait, it finally arrived today but guess what... it was a ps4 controller. I am very disappointed right now...
GamerModz is a Tampa, Florida based company that designs and manufactures Custom Controllers for the Xbox and PlayStation gaming consoles. In addition to manufacturing user designed fully customized controllers, GamerModz also manufactures individual custom controller parts and rapid fire mods for gamers. The innovative rapid fire technology allows gamers to set the rate at which their weapon fires in many popular first person shooter games such as the Call of Duty and Battlefield series.
GamerModz (gamermodz.com) has 749 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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RisenKing 2.
I ordered for a PS3 controller 2 months ago. After a very long wait, it finally arrived today but guess what... it was a ps4 controller. I am very disappointed right now...
Mark
Do not do business with this company. I sent my sons controller in for repairs in November. They still have our property and will not answer emails or phone calls. If anyone else has been ripped off by this company, either contact me or call the Attorney General of Florida to file a complaint. There are also a number of other ways to file a complaint. If we do not do something they will continue to rip people off. Do not send the money or controllers for repair, you’ll never see either again. I have never dealt with a worse company in my entire life!!!!
Bloods55
Didn't recive controller took my money got nothing won't answer anything and won't give refund do not buy anything from here
Response from GamerModzMar 23, 2018
Please contact customer service to assist you. We recently fired the previous management company and are working diligently to correct all open issues. You can contact us at [email protected] or at 8656-205-5268. Thank you for your patience and understanding.
Dave
I didn't even order a controller, just pieces like buttons and a shell. All of which said "instock". That was almost a month ago and haven't heard a thing. left 1 message via phone and 3 emails. No response. It's bull it really is.
Response from GamerModzMar 23, 2018
Please contact customer service to assist you. We recently fired the previous management company and are working diligently to correct all open issues. You can contact us at [email protected] or at 8656-205-5268. Thank you for your patience and understanding.
Javier
I’ve been waiting for 2 weeks and I am scared because they can’t even respond to my emails and calls they are the fng worst and now just looking at theese reviews I’m just so fng mad and embarrassed they are shi don’t buy this if you want to get scammed Order#800023886 FCK OFF And after they picked up and ducking hung up on me
Response from GamerModzMar 23, 2018
Please contact customer service to assist you. We recently fired the previous management company and are working diligently to correct all open issues. You can contact us at [email protected] or at 8656-205-5268. Thank you for your patience and understanding.
reem R.
don’t ever get a controller from them at all
Response from GamerModzMar 23, 2018
Please contact customer service to assist you. We recently fired the previous management company and are working diligently to correct all open issues. You can contact us at [email protected] or at 8656-205-5268. Thank you for your patience and understanding.
Rick
Ordered January 29th still haven’t heard a word, emailed once, of course they didn’t respond. Wish I would’ve known before I ordered from these scammers. Horrible company!! Don’t trust them UPDATED: March 23rd, 2018. STILL HAVE NOT RECEIVED ITEM! They’ve emailed apologizing for the delay on March 11th, 2018 claiming they’ve fired their management staff, yada/excuses/yada, and claimed that the item would ship that weekend, well it’s been TWO weeks longer since the supposed ship date and has not shipped yet. It’s been over TWO MONTHS since original invoice date and they charged my card the same day ordered. I repeat do not buy from this company. They are incompetent and scam people! Don’t fall for their lies and think they’ll change their ways.
Response from GamerModzMar 23, 2018
Please contact customer service to assist you. We recently fired the previous management company and are working diligently to correct all open issues. You can contact us at [email protected] or at 8656-205-5268. Thank you for your patience and understanding.
Teddy W.
This is currently my last ditch effort on possibly contacting them in any way shape or form currently contacted them 5 through email and at least 10 + through phone calls have not received a single phone call I've only gotten a response the very first time I emailed even messaged him through Facebook I've done everything I can to get a hold of them they have not responded I am currently waited over 2 months for my controller and if yet to receive anything there's a ton of reviews of people saying this exact same thing. GamerModz if you can read this please contact me again my order number is 800023681 I paid over $240 and have waited 2 months for nothing I am frustrated irritated and aggravated now I have to go to my bank and file a fraud charge if I don't get my controller no one on the phone ever responds and the people who are supposed to be doing emails aren't doing their jobs so I feel the reputation speaks for itself so if you guys want to reverse this and keep making money and keep making people happy I suggest you simply respond when people are trying to contact you because otherwise you're going to find someone who's going to try to sue you guys for fraud not just that all their activity seems to have dropped after September everything that they've responded to whether it was a post Facebook status everything stops immediately after September
Response from GamerModzMar 23, 2018
Please contact customer service to assist you. We recently fired the previous management company and are working diligently to correct all open issues. You can contact us at [email protected] or at 8656-205-5268. Thank you for your patience and understanding.