GamerModzReviews of gamermodz.com

Received product almost 2 week after originally promised, was a Christmas gift, and even after repeatedly asking when the controller would be ready I was assured I would receive the Monday before Christmas. After not receiving it that day I was told it would go out the day after Christmas. I was mislead and ignored for a very long time and and a child did not get a gift for Christmas. I could understand if it was a $10 item, but it being over $160 you would think they would provide customer service. They do not. Each and every time you call you get voicemail to leave a message. I never received a call back, only an email days later. I will not buy form this company again and I cannot in good conscious recommend to anyone.

This was the worst transaction I have ever had online! I order more than 50 % of my purchases online and the communication was awful... I ordered on Dec 9th and my item should have been shipped no later than Dec 20... by Dec 23 I contacted the company only to find out it would not be shipped until the 26th... The day after Christmas! Had they made me aware I could have figured something out but they did not contact me at all until I contacted them! Finally after the 27th and it still had not been shipped I asked for my money back ... they only thing they did right! I have now ordered from evil controllers as they have never caused us any issues !

I have ordered my purchase since the 8th of December and I have yet to receive my purchase.. I was told I would have my purchase by the 23rd of December and I have yet to see my purchase. I cannot give a review on something I have not had the chance to use.. Totally unsatisfied and once I receive this purchase I will not be conducting business with this company again.. I will not even recommend it to no one.

Delivered a broken controller and I have called and sent emails with no response.. I am very disgruntled with this company. I did not spend over $100 for a controller for it to be broken. And with no response from the company.

While GAMER MODZ makes nice controllers... Making the customer happy is certainly not their forte! Their customer service has to be the worst that I have ever dealt with. They totally screwed up on my order for my son, for a Christmas present, which when I placed my order, was guarantied that I would have for Christmas. They failed miserably and made no attempt to offer a solution or compensation to make a situation that they totally screwed up on right. With the continued lies they tell you when you contact them to inquire about your order. I placed an order well before the holiday's and was promised delivery well before Christmas. I have stayed on top of the order by contacting service (Brittany) to be advised on Monday 12/16 that I would have my controller on 12/20. Well that didn't happen. I sent out a couple of e-mails to ascertain the hold up and did not hear back from them. I contacted them today to find out about my order, only to be told, it will ship out today. The irony is... it was not shipping out today, it wasn't even ready. Then I was told that my shell was used for a local customer. WHAT??? While speaking to the owner Sean, who appeared to be very nice did not compensate for the fact that I was continually lied to about my order. I was offered some alternatives, but to pay the price for a shell that I do not want is ridiculous. No discount was even offered for not getting what I ordered, nor was I even offered overnight shipping to get the controller for Christmas Eve. I had to offer to pay myself the difference for shipping if I wanted to get it for tomorrow. Again, beautiful controllers, but when you are paying a premium price to make a "9" year old happy for Christmas, you would expect a little more from a company. I was very disappointed in this situation as it ended with a cancelled order and no controller... I invested approx. a month in making sure this happened for Christmas to only end in disaster. Thank you for a Merry Christmas GAMER MODZ!

PLACE A ORDER ON DEC. 2 2012 AND CALL TWO DIFFERENT TIME. AND I WAS TOLD THAT IT HAS SHIP THAT I SHOULD GET THEM BY 12-20-2013 OR 12-21-2013 TODAY 12-24-2013 AND NOTHING SPEND 110.00 DOLLARS ( BY THE WAY IT WAS 50% OFF ?) THAT I THING I COULD SPEND SOME OTHER PLACE AND IT BE IN MY HANDS BY NOW. i GUEST MY SON WILL GET HE'S PRESENT AFTER CHRISTMAS THANK YOU GAMER MODZ ORDER # 900016475

Product was orderd on 12/6 and I was assured the item would be sent on 12/16. As of 12/23 item still not shipped. Credit card charged $167.00 Thia is a scam. Do not order from these people

Don't mind spending $161 for a super cool looking controller as my son's only Christmas present. Just received and opened yesterday and immediately some issues were present with quality. Waiting till Monday to speak with GamerModz and although we didn't purchase insurance, we did expect a top quality product. Hopefully they can help us understand and or correct the issues. My son is an expert gamer and knows modded controllers and we've taken it to another home for a second experience and system to compare. Hopefully we get the info and resolution needed to be as happy as we hoped to be upon purchasing. The real review of GamerModz will be how it goes from here. A little nervous but it may be a simple fix or some information needed. I hope we only have praises for GamerModz after speaking with them tomorrow when they are open.