Dun
Replaced an item that was clearly my…
Replaced an item that was clearly my fault even though it was a little past warranty. Excellent customer service.

We Play and Review Each Product We Sell.We're a group of video game-manics who strive to import and provide quality video game products, to gamers all over the world. Our team source products directly from manufacturers and fulfill orders via our self-built fulfillment network, eg, overseas and domestic facilities, air cargos, etc. We employ world-class carriers like UPS, DHL, USPS and FBA as our shipping partners for international and domestic shipping. Most importantly, we play and review each product, like a real gamer does before we sell it.US Location:GameGear.net201 Ruthar Dr.Newark, DE 19711Email: [email protected]: 323-334-0979
GameGear.net (gamegear.net) has 166 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Dun
Replaced an item that was clearly my fault even though it was a little past warranty. Excellent customer service.
Tom S.
Gamegear makes a great product and was great to work with their customer service!
Donald
they got back to me and sent out a replacement. works great again.
Brendan Y.
Great games. There were some repeat games (very few), but all of the games run really well on the Raspberry Pi 4.
Kyle M.
The communication was outstanding. I ordered a RetroPie card that took some time to be delivered, which I understand. They responded well and let me know what was going on. Once they got the item back in stock, I received my card in a timely matter.
Roberto
Overall good service
Chase B.
On my second console,which took 3 months and dozens of emails to replace,and the new console freezes every time I try to play it.i suggest you save money and get a super console x2 pro,it's $120 cheaper and works better.
Response from GameGear.netMar 23, 2023
Dear Chase, we're sorry for the inconvenience and we've sent you email to check the problem and waiting for your reply!
C. G.
When we received our game system and set it up we were disappointed that it wasn’t working correctly. After talking with support they corrected the problem promptly. New system in and now can’t stop playing games. This system is awesome with all the old nostalgia games.
Response from GameGear.netMar 10, 2023
Thanks for your support! I'm so happy to see you love our product. And I'll add you to the "Free Upgrade"list and once we have a new version, I shall let you be our first-review gamer!