Video game rentals, rent video games, buy video games, PlayStation 3, PS3, PlayStation 2, PS2, PlayStation II, Nintendo, cheats, hints, codes, reviews, previews, screenshots, online, service, games, PlayStation 2,Xbox,Xbox 360,GameCube,Nintendo GameCube,Nintendo DS, DS, Wii, WII, Nintendo Wii, Nintendo WII, PSP, Sony PlayStation 3, Sony PlayStation 2, Sony PSP,Microsoft Xbox,game rentals,Sony PlayStation,game rentals,rent video games,rent games,rent PlayStation 2 games,rent xbox games,rent GameCube games,online games rentals,rent games online
GameFly (gamefly.com) has 104 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 82 reviews with 1 star · Clear filters
Caleb W.
Gamefly sent out a ps5 disc that was scratched all the way to hell and completely unreadable by my console. I lost a week waiting for the game just to get my time wasted further. Gamefly if you see this, your business model only works if you send out *working* games, please and thanks. For anyone considering Gamefly, please take this into account and think twice. Or maybe even thrice.
Ace D.
Nothing but trouble with sending games and receiving them. It always takes more than 7 days to receive a game they say it's fast shipping. Fast return rarely works and game lock just ensure you don't get a game for one third of the month.
Shane K.
My very first game I sent back never made it to them, but they didn't tell me and sent my second game anyway even though I was on a one game out at a time plan. Then AFTER I canceled the trial, they told me they didn't receive the first game. Then why did you send out the second game? Now I'm being charged full retail price for a game that they allegedly didn't receive. Total scam
Response from GameFlySep 11, 2023
Hi Shane, We're sorry to hear you had problems. Your second game was sent out because we got a postal scan, which proves to us that you did indeed mail it. When you cancelled and that original game was still "missing", our automated systems kicked in regarding cancellations with a missing game. We sent you an email asking that you contact us to clear up the situation, which we do work closely with any member to rectify these situations. We wish you would have contacted us, we certainly would have turned off any charge automations. Sorry you were left with a bad experience.
David
Horrible experience. They charged for me rentals that they never delivered even after double checking that I provided the correct shipping address and customer service is almost non-existent. I rented a game nearly one month ago and it was never delivered.
Philip W.
game cartridge got stolen by the gamefly people or the post office and i got blamed for it. That was only 3 rentals into the trial
Joshua N.
The games would take forever to arrive and sometimes wouldn't until I requested a replacement and then both copies showed on the same day and now I got charged for games currently in the mail to be returned. I sold my console because of it and now charged for games I don't have nor have a console for.
John
This company lacks reason and logic. I wasn't able to open an account because an older resident at my address never paid. This older resident owes 6 dollars. I offered to pay it and they wouldn't accept. This company literally turned down future business over 6 dollars 🤣🤣🤣.
Reid
This is by far the worst experience I’ve ever had with any online service. I place an order for a switch on December 23rd where it promises it’ll be shipped out in 2-3 business days. I place the order they say it wont be there till Wednesday. Okay cool whatever. Two weeks later it finally arrives without notifying my email. I send it back for a refund as I don’t want the product anymore they say it’ll take 3 days approximately to process and I’ve been waiting over a week. I call them three times a week to see what the status of the order is and every time they are completely clueless and say they have no way of knowing where it is or what the status is. The customer service people are incredibly rude and inpatient and place you on unnecessary holds. Seriously don’t use this service.
