yvette Dupree W.
Quick to respond and very professional
Quick to respond and very professional
Response from Galileo MedicalAug 13, 2026
It's our pleasure, Yvette, thank you for the feedback!

Traditionally the healthcare system has been one-size-fits-some. Galileo was built to reimagine what modern healthcare should be from the ground up. One of the fastest growing tech-enabled medical practices in the country, Galileo is designed to deliver high-quality, affordable care for everyone. Through an easy-to-use app, patients can receive on-demand, 24/7 virtual care care for most conditions, from the common cold and hair loss, to mental health and diabetes. After downloading the app, patients are able to immediately connect with Galileo’s team of medical experts and get help, fast. Through the app, they can also receive prescriptions, order labs, or when needed, be referred to an in-network specialist. Care is delivered via chat, video, or audio, allowing patients to skip the doctor’s office and receive care, wherever they are. Galileo’s doctors are board-certified clinicians from the country’s leading medical schools, trained to deliver clinically excellent care to everyone. Galileo employs full-time doctors across primary care, specialty care, and mental health; with 30% of its clinical staff being fluent in both English and Spanish. Clinicians work together closely and coordinate their efforts, which allows for increased accuracy and the best clinical outcomes for patients. The Galileo service currently operates 24/7 across all 50 states.
Galileo Medical (galileohealth.com) has 579 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Showing 436 reviews with 5 stars · Clear filters
yvette Dupree W.
Quick to respond and very professional
Response from Galileo MedicalAug 13, 2026
It's our pleasure, Yvette, thank you for the feedback!
Diana
Prompt and very professional and compassionate. Gave me alot of helpful information. Wonderful to be able to get a prescription filled right away.
Response from Galileo MedicalAug 13, 2026
This is wonderful to hear, Diana, we're so glad your visit was a successful one!
Danon H.
I moved to an online provider for ease. This has been the best experience I have EVER had with primary care. They check in and stay on top of your care. I got my verification in 5 days. Took my in person provider over a month. You can schedule follow ups 24/7. The move between the dr and np is seamless. If you are worried you won’t get as good of care, DON’T. Absolutely the best experience I have had.
Response from Galileo MedicalOct 9, 2026
Thank you so much for these kind words, Danon! Knowing our care made a difference for you means a lot to us. We're proud to deliver on the ease you were looking for!
Revital F.
Victoria, listen to all my concern and made me feel comfortable to share with her, my thoughts and how I feel
Response from Galileo MedicalAug 13, 2026
Thank you so much, Revital, we think Victoria's great too!
customer
Though I had to wait some time it wasn't very long. Dr. Justin Smith was thorough and took the time to understand and discuss my situation to my satisfaction.
Response from Galileo MedicalAug 13, 2026
We're glad to hear that your visit with Dr. Smith was satisfying, and will let him know his thoroughness is appreciated! Thank you.
Anna P.
Quick appointments. Your care team listens to your issues. Explains things. Convenient.
Response from Galileo MedicalAug 13, 2026
We aim to give you easy access to thoughtful, quality care, and we're so glad that was your experience, Anna! Thanks.
Deborah L.
The Galileo Medical team is awesome!! I didn't feel rushed or talked over and the Dr. listened plus understood my issues and handled them accordingly. Also very courteous and compassionate. I would recommend 10/10!! I'm very confident my health will improve with such caring hearts 💕
Response from Galileo MedicalOct 9, 2026
These are such kind words, Deborah, thank you! We'll be sure to let our provider team know their thoughtfulness is making a difference!
Loretta
The dr was kind, patient & knowledgeable.