customer
Good experience
I enjoyed being able to see the dr in the comfort of my home

Traditionally the healthcare system has been one-size-fits-some. Galileo was built to reimagine what modern healthcare should be from the ground up. One of the fastest growing tech-enabled medical practices in the country, Galileo is designed to deliver high-quality, affordable care for everyone. Through an easy-to-use app, patients can receive on-demand, 24/7 virtual care care for most conditions, from the common cold and hair loss, to mental health and diabetes. After downloading the app, patients are able to immediately connect with Galileo’s team of medical experts and get help, fast. Through the app, they can also receive prescriptions, order labs, or when needed, be referred to an in-network specialist. Care is delivered via chat, video, or audio, allowing patients to skip the doctor’s office and receive care, wherever they are. Galileo’s doctors are board-certified clinicians from the country’s leading medical schools, trained to deliver clinically excellent care to everyone. Galileo employs full-time doctors across primary care, specialty care, and mental health; with 30% of its clinical staff being fluent in both English and Spanish. Clinicians work together closely and coordinate their efforts, which allows for increased accuracy and the best clinical outcomes for patients. The Galileo service currently operates 24/7 across all 50 states.
Galileo Medical (galileohealth.com) has 579 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Showing 436 reviews with 5 stars · Clear filters
customer
I enjoyed being able to see the dr in the comfort of my home
customer
Very good service
Response from Galileo MedicalNov 19, 2025
That is excellent feedback! We are so glad to hear you had a good experience! We love that you enjoyed being able to see the doctor in the comfort of your home. After all, why put on "real" pants and brave the outside world when you can handle your healthcare from your couch? Thank you for letting us know!
Lisa
Very impressed! Such a convenience for me that doesn't drive, so professional
Response from Galileo MedicalNov 3, 2025
Hi Lisa, That is absolutely wonderful to hear! We are so glad we could impress you! We aim to be the ultimate convenience, especially for those who don't drive. Consider us your personal, virtual health chauffeur, but instead of worrying about traffic, you just worry about where the best spot on the couch is! Thank you for noticing our professionalism and for sharing your feedback.
Margaret
Very straightforward and easy to use. I was able to be seen SO quickly and was prescribed medication to deal with my ongoing lung infection and it has helped immensely. I'm so glad a friend of mine suggested this to me, because my work schedule plus childcare is too crazy to try to get to see a doctor in person.
Response from Galileo MedicalNov 3, 2025
Hi Margaret, that is absolutely awesome to hear! We're so glad we could be the easy button for you. We love hearing that this was your experience, because when you're feeling sick, the last thing you need is complicated healthcare—or the doctor's office waiting room TV playing daytime infomercials! We're especially happy to hear that you were able to be seen so quickly and that our providers were able to effectively treat that nasty lung infection. Juggling a crazy work schedule and childcare is tough enough without having to stress about finding that perfect parking spot at the clinic. Thanks again for the great feedback!
Thomas D.
The support staff is truly amazing. They are very fast with responding, super informative, and I greatly appreciate all they are doing to help me. God bless you all
Response from Galileo MedicalNov 3, 2025
Hi Thomas, That is absolutely wonderful feedback! Thank you so much for recognizing the support staff—we think they're pretty amazing too! It truly brightens our day to know they are doing all that is necessary to make our patients feel fully supported. They are the unsung heroes who make sure the healthcare train runs smoothly (and on time!). We’ll certainly pass on your kind words and the blessing—it means the world to the team! Thank you again for sharing!
Eric
So convenient and hassle free
Response from Galileo MedicalOct 23, 2025
Hi Eric, That's the whole goal—to make accessing great healthcare so easy, you start wondering why traditional appointments ever required so much effort (and those scratchy waiting room chairs). We appreciate your fantastic feedback! Thank you! - Sam
customer
The staff the doctors everybody were so nice, helpful and really put me at ease that they were going to help me feel better
Response from Galileo MedicalOct 23, 2025
That is absolutely wonderful to hear! We are elated that our entire team—the staff, the doctors, and everybody else—made you feel completely at ease. Putting your mind (and body!) at ease is our top priority. After all, the only thing we want you stressing over is what to binge-watch next, not your healthcare. Thank you so much for sharing your positive feedback. - Sam
customer
All my needs were addressed. I had a 20 min appointment actually talking with a dr not just waiting in a room for a a 2 minute visit like I am used to. It was a good experience and his I N going to do my primary care from now on .
Response from Galileo MedicalOct 23, 2025
We are delighted to hear that all your needs were addressed! We aim for those longer, quality conversations—not those rushed, two-minute visits. Your time is valuable, and we don't want you stuck just staring at the wall art! Thank you for choosing us for your primary care moving forward. Welcome and Thank you for this Fantastic Feedback! - Sam