Stephen M.
Jackie Jones (FNP-C) was fantastic
Jackie Jones (FNP-C) was fantastic. Better than many doctors I talk to.
Response from Galileo MedicalApr 22, 2026
Jackie sure is great! Thanks for this feedback, Stephen, she was so happy to hear it!

Traditionally the healthcare system has been one-size-fits-some. Galileo was built to reimagine what modern healthcare should be from the ground up. One of the fastest growing tech-enabled medical practices in the country, Galileo is designed to deliver high-quality, affordable care for everyone. Through an easy-to-use app, patients can receive on-demand, 24/7 virtual care care for most conditions, from the common cold and hair loss, to mental health and diabetes. After downloading the app, patients are able to immediately connect with Galileo’s team of medical experts and get help, fast. Through the app, they can also receive prescriptions, order labs, or when needed, be referred to an in-network specialist. Care is delivered via chat, video, or audio, allowing patients to skip the doctor’s office and receive care, wherever they are. Galileo’s doctors are board-certified clinicians from the country’s leading medical schools, trained to deliver clinically excellent care to everyone. Galileo employs full-time doctors across primary care, specialty care, and mental health; with 30% of its clinical staff being fluent in both English and Spanish. Clinicians work together closely and coordinate their efforts, which allows for increased accuracy and the best clinical outcomes for patients. The Galileo service currently operates 24/7 across all 50 states.
Galileo Medical (galileohealth.com) has 579 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Doctors & Surgeons · Plano, Texas
Excellent

Doctors & Surgeons · Bannockburn, Illinois
Excellent

Doctors & Surgeons · Miller Place, New York
Excellent

Doctors & Surgeons
Excellent
Showing 436 reviews with 5 stars · Clear filters
Stephen M.
Jackie Jones (FNP-C) was fantastic. Better than many doctors I talk to.
Response from Galileo MedicalApr 22, 2026
Jackie sure is great! Thanks for this feedback, Stephen, she was so happy to hear it!
Ray W.
Dr was amazing. Experience was very easy
Response from Galileo MedicalApr 22, 2026
Wonderful to hear, Ray! We’re proud to bring you quick, quality care. Reach out any time you need us.
Sergio M.
I was unsure about this service, so my expectations were too low, however as soon as I got my first appointment and then all the follow-ups from all the team is amazing, you finally feel like the Doctor is really caring of you
Response from Galileo MedicalApr 22, 2026
We’re pleased we could meet your expectations, Sergio! Thank you for the opportunity to serve as your care team!
Traci P.
I received a call back within 10 minutes. The physician that I spoke with was very nice, helpful, and was legitimately concerned. I didn't feel rushed. He listened to everything I was saying without interrupting. I will use them again in the future and highly recommend them!!!
Response from Galileo MedicalApr 8, 2026
Great to hear, Traci! That's the kind of visit that we aim to provide for you every time! Thank you for being our patient.
Michael B.
It was super easy the doctor was so kind and through and he made sure I was extremely happy before we were done
Response from Galileo MedicalApr 8, 2026
Michael, we're so pleased to hear that your appointment was not only convenient, but joyful! If there's anything else we can do for you, we're here 24/7.
Todd
All three of your Doctors have been great listeners and actually seem like they want to help me figure out my problems. They have asked earnest questions and gave me options of what to do. They have been patient and dont rush the appointment along to get to the next patient. They take notes when I answer a question. The other great thing is how easy the app is to use. The whole experience has been really great. If its easy to get an appointment and be seen by a caring and knowledgable Doctor, you have a loyal customer/patient.
Response from Galileo MedicalApr 21, 2026
You're right, Todd, and that's exactly the formula that guides our care! We're thrilled to hear that you were able to really talk deeply about your symptoms at each appointment and look forward to continuing that same level of care as long as you need it. Thank you for being our patient!
Annette J.
Great service well trained doctors
Response from Galileo MedicalApr 21, 2026
Thank you Annette, we love our clinical staff! We're so grateful for the opportunity to be part of your care team!
Jason D.
Cuz the doctor came on at a timely manner and essesd the situation with what I had wrong and we adjusted everything that we are going to get done to see if it helps me get rid of my proximity.
Response from Galileo MedicalApr 21, 2026
Hi Jason! It sounds like your visit was punctual and helpful, and that's the kind of care we're proud to provide for you! Thank you for being our patient!